$2,321 to $2,816 pp (USD)
This tour is offered in ZAR.
Show rate in ZAR
This Tour Is Offered By
Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
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We are extremely proud to have one of the highest rankings on SafariBookings (out of 347 client reviews, we have 346 5-star reviews and 1 4-star review). Since our establishment in 1996, Pembury Tours has emerged as one of the leading tour operators covering Southern & Eastern Africa. We have a culture that genuinely aims to "exceed expectations". Our commitment to service, together with our knowledge & passion for Africa, ensures that our clients have memorable, seamless & hassle-free holidays.
Reviews465
Friendly, personalized, reliable, and prompt service: the way to arrange the trip(s) of a lifetime
We took a family trip to Zimbabwe and Botswana last October. As expats, living in Africa for a few years, this was not our first safari trip, but was the first to these countries. Initially, we tried to book through another agent at another company, but we got embroiled in a dispute over pricing and policies. The lodges we wanted to stay at were advertising multiple discounts that could be combined, yet our original travel agent was claiming that she could only get one discount, but that we had to book with her, even though we had not signed a contract or paid a deposit.
At that point I happened to contact Pembury Tours to arrange another trip, based on their excellent reviews online. Anya responded promptly and helped me out with the new reservation, but she also provided me advice and moral support for the dispute about the Zimbabwe and Botswana trip. Not only did she help me resolve the matter with the first agent, but she ended up arranging our trip, got our combined set of discounts, and she became a good friend in the process.
This review is about the trip to Zimbabwe and Botswana we took based on Anya’s arrangements. I mentioned the rocky start already, but that was followed by another round of troubles. One of the lodges Anya had booked for us was partly destroyed in a wildfire (after we booked it). That lodge had to close for repairs and would not be able to honor our reservations. As soon as she found out, Anya called us proactively with news of the fire damage. She offered suggestions, then took our preferences, negotiated with other lodges in the area, and managed to get us to stay in a more upscale lodge for no additional costs.
Once the alternative lodging was secured, Anya followed up with information about the trip logistics, offered advice about activities at each of the three lodges, the transfers between locations, tipping guidelines, packing checklists, and the visa and health requirements. We felt very confident that we were in good hands with Anya: she had the information we needed and was very prompt and reliable in providing it whenever we needed it.
The trip itself was amazing. Anya’s advice was invaluable, and her arrangements made for smooth and reliable handoffs from each lodge to the transfer and to the next lodge, whether the transfer was by car, air, or a combination of the two. We had selected the lodges ourselves, but Anya confirmed that they would offer quality accommodations and food, which they did. Because the lodges were in different types of environments, we saw a wide variety of wildlife, land-dwellers, water-dwellers, and an incredible variety of birds. Going from Victoria Falls to the Khwai Private Reserve to the Okavango Delta, we felt transported from one amazing environment to an even more amazing one. The guides provided by the lodges were immensely knowledgeable, friendly, and very generous in sharing their knowledge with us. We could not have asked for anything better.
Following this trip, we have reached out to Anya with additional requests for travel and we have recommended her and Pembury Tours to all of our friends. There was a time when I was thinking how nice it would be to have a close friend or relative working on the inside, in the travel industry. My wish has come true: Anya is that friend, and our African travels are so much more rewarding and effortless thanks to her.
Amazing travel planning partner
Our trip to South Africa was our first time visiting the country and our very first safari experience in Africa. We were looking for a plan that aligned with our itinerary and budget, and we couldn’t have asked for a better experience.
Anya, who assisted us in organizing our trip, was incredibly friendly, professional, and efficient. She meticulously planned everything, making the entire process smooth and stress-free. She answered all our questions before the trip, and the travel portal she provided was a fantastic resource. It included helpful information on local customs, tipping guidelines, and even a packing list, which made our preparation so much easier.
From the moment we arrived at the airport to the transportation, check-in process at the lodge, and every detail until the end of our trip, everything was flawlessly organized.
The safari itself was absolutely unforgettable. We thoroughly enjoyed every moment of our first safari adventure. We were fortunate to witness incredible wildlife sightings, and the experience far exceeded our expectations. Although our five days flew by, we truly didn’t want to leave on the last day.
This trip has become one of the most memorable experiences of my life, and I’m already looking forward to returning to South Africa someday.
US
Awesome experience!
The custom tour to South Africa that was arranged for us by Kerry exceeded our expectations. All details were well thought out and all transfers went perfectly. Kerry's suggestions on what to see and where to stay were perfect. The tours she arranged in Cape Town were great and the safari lodges that she suggested were wonderful. We expected this trip to be the trip of a lifetime and we were so impressed that we'd like to go back and do it again! We highly recommend Pembury Tours!
The support and guidance provided by Heidi from start to finish was outstanding.
The high level of planning, organisation, and customer service, provided by Heidi of Pembury tours helped make this a holiday of a lifetime with experiences that will never be forgotten.
An excellent tour organiser, perfectly reponsive to customer needs.
Some friends recommended that we use Pembury Tours for our SA holiday, and we were very glad they did so. Tammy put together some great initial ideas and then revised them in response to our wishes. The information about the itinerary was excellent. The types of accommodation and transport were tailored to our wishes perfectly.
Closer to the holiday we were provided with access to a trip portal, which was detailed and helpful and included some great suggestions.
Throughout, we were impressed by the level of care, attention to detail and availability. Tammy replied to any queries very promptly. It was also reassuring that Tammy said she would be contactable during our holiday, but in the event, this wasn’t necessary as the organisation was seamless and, although we had plenty of independence during the trip, we felt looked after all the way.
The quality of the guides and drivers was exceptional. They all had so much of interest to tell us and we learnt so much.
The places we visited were beautiful and fascinating. It was an absolutely sensational holiday and we’d strongly recommend using Pembury Tours.
Other Safaris & Tours9 – Offered by Pembury Tours
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11-Day Cape Town, Garden Route, Big 5 Safari (Self-Drive)
$2,948 to $3,303 pp (USD)
South Africa: Self-driveLuxuryLodge & Hotel
You Visit: Cape Town (Start), Knysna (Garden Route), Lalibela GR, Port Elizabeth (End)
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8-Day Kruger Safari & Cape Town
$3,463 to $3,587 pp (USD)
South Africa: Private tourLuxuryLodge & Hotel
You Visit: Hoedspruit (Start), Timbavati NR (Greater Kruger), Sabi Sands (Greater Kruger), Cape Town (End)
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7-Day Cape Town & Malaria-Free Safari
$2,856 to $3,229 pp (USD)
South Africa: Private tourLuxuryLodge & Hotel
You Visit: Cape Town (Start), Lalibela GR, Port Elizabeth (End)
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7-Day Bush & Beach Breakaway
$3,694 to $4,522 pp (USD)
South Africa: Private tourLuxuryLodge & Hotel
You Visit: Hoedspruit (Start), Klaserie NR (Greater Kruger), Cape Town (End)
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![4-Day Okavango Delta - Complimentary Helicopter Flights]()
4-Day Okavango Delta - Complimentary Helicopter Flights
$1,800 pp (USD)
Botswana: Private tourLuxuryTented Camp
You Visit: Maun (Start), Okavango Delta, Maun (End)
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![6-Day Discover Zambia]()
6-Day Discover Zambia
$4,571 to $5,913 pp (USD)
Zambia: Private tourLuxuryLodge
You Visit: Lusaka (Start), Lower Zambezi NP, South Luangwa NP, Lusaka Airport (End)
