This Tour Is Offered By
Dallago Safari Tour guides
Dallago Tours Kenya Tanzania
- Office In:
- Size:
- 10-20 employees (Founded in 1990)
- Member Of:
- SATOA, ASTA & KATO
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
-
KERWTZUG
Dallago Tours Kenya-Tanzania is a tour operator based in Nairobi Kenya and is among the best Luxury Tour companies in the region. We have been in the industry for over 32years. We handle individuals, V.I.Ps and group tours based on published and personalized itineraries for client’s, wildlife, beach holidays, adventure, cultural tourism, helping the needy and much more in all major tourist destinations in Kenya, Uganda, Tanzania, Zanzibar and Ethiopia. Also handles incentive groups.
Reviews44
CZ
Unreliable and Unprofessional – I recommend you avoid Dallago Tours for Trips in Kenya or Tanzania
I had high hopes for my trip to East Kenya, covering Amboseli and Diani Beach, but Dallago Tours managed to turn what should have been a photography trip into an extremely frustrating and expensive experience.
The root of the problem was their employee, Jacob, who demonstrated an appalling lack of professionalism from day one. While I initially chose to overlook his dismissive attitude, it quickly became clear that he was not client-oriented in the slightest. Instead, Jacob acted arrogantly, as if he knew better than his guests, completely disregarding my requests and preferences.
The most upsetting incident occurred when I requested an early departure for a game drive to maximize photography opportunities in the best morning light. Jacob outright refused, insisting we leave no earlier than 7 AM, dismissively claiming that he knew best when to go. Later that evening, I followed up with a polite message, reiterating my request to start early, but it was completely ignored. The next morning, I was left waiting at reception from 5:30 AM, while Jacob casually appeared at breakfast at 7:30 AM. In the end, I had to make alternative arrangements on my own with a local Maasai guide who provided a proper open vehicle for photography—an additional cost that I had to cover myself.
In fact, I ended up paying nearly $3,500 USD for just two nights in Amboseli because I was forced to cancel the remainder of my trip, including my stay in Diani Beach, and fly home to Europe early. This was an incredibly disappointing outcome for a safari I had carefully planned and fully paid for in advance. Despite my attempts to resolve the situation professionally, Dallago Tours failed to provide an acceptable solution or compensation.
In short, Dallago Tours is completely unreliable. Their lack of professionalism, combined with the disrespectful and dismissive behavior of their staff, ruined what was supposed to be an unforgettable experience. If you value your time, money, and peace of mind, I strongly recommend booking with a different tour operator.
DE
Dallago is good, but there is missing good knowledge about the location of the lodges
In the first step, Dallago was very efficient and good at organising the tour according to our wishes and locations. We were happy with the lodges they offered us. After we had made the first 30% payment for the safari, they came to the conclusion that two of the proposed lodges were fully booked. Dallago asked us to agree to change our booking to alternative lodges. We questioned the lodges as they were in different locations, but they assured us of the same conditions and we trusted them. However, one of the changes from Mara Serena Lodge to Mara Elatia Lodge was really not good because Mara Serena Lodge is inside the park and we could have started the game drive from the lodge, whereas Mara Elatia Lodge was very far from the park. So we had to drive 2 hours on a very bumpy and bad road to get there. We felt a bit betrayed. Some of the times given on our invoice also did not reflect reality, like one of our internal flights where the estimated time for the shuttle to the airstrip was very underestimated and we hardly had time for breakfast. We also had a bit stress with the payment of the remaining 70 % of the bill, because this bill only arrived to us after we requested it three weeks before our holydays started. Despite all these problems, with a good and experienced guide (David) we had a good safari and managed to see a lot of animals (the big five and all the big cats).
LB
helpful
We loved the Camp Elengata Olerai. We felt very comfortable staying here even though it was in the wilderness. It is a very clean modern, safe and luxurious camp. All the staff are well-trained and friendly hence helping you every step of the way. We received very good food and we would love to go back there.
RO
Kenya is Really Beautiful!
Kenya is not well represented out here. This safari enables us to find out more about Kenya than we ever imagined. Well, when preparing for this safari, we were worried since it would have been our first time in Africa. Until we came across a consultant from Dallago Tours Kenya Tanzania. These guys really know what they are doing. They helped us plan and select the best itinerary. Then came our 10 days Kenya Safari. From their clean 4x4 land cruisers, to hotels, and guides, it was a great experience. For some reason they knew exactly when to hit the roads in Amboseli and Maasai Mara to see the best animals. From Leopards, to Lions, Cheetahs, we even witnessed hunting in actions.
BR
Bespoke Safari for Sure
When we contacted Dallago Tours, we were looking for a fully customized safari from accommodation, to meals and destinations and they gave us exactly that. Their consultant helped us narrow down exactly what we wanted. The whole experience was smooth and excellent. Great safari experience in Masai Mara, Amboseli, Giraffe Manor and Nakuru.
