This Tour Is Offered By
Twinkle Star Tours & Safaris Ltd. Our Fleet Jeeps.
Twinkle Star Tours & Safaris
- Offices In:
-
United States
Taiwan
- Size:
- 10-20 employees (Founded in 2017)
- Member Of:
- KATO, Eco Tourism Kenya & KTB
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
-
KERWTZUG
We are an established and popular Tour operator with an excellent track record for the best safari customer satisfaction across East Africa. We believe in keeping the customer happy and providing them with safari packages at a very competent price. We have excellent safari experts/consultants who will guide you with their best ideas by keeping in constant touch to enable you to achieve your best desired dream holiday in Africa.
Reviews84
US
Twinkle Star is the best!
10/10 would recommend safari tours through Twinkle Star. Our driver, James, was amazing. Not only was he an amazing driver, but very friendly and pleasant to spend time with. He taught us lots about the culture and landscape of Kenya. He also went to college and studied wildlife so he had so much knowledge about everything we saw on our game drives. There was not one question he didn't know the answer to! The car, modified Land Cruiser, was cleaned every day, very comfortable, and super capable on tough roads and mud as well as river crossings. James, the owner of Twinkle Star, (same name, different person), was also an amazing host. We felt taken care of the entire time and he was super accommodating for us with anything we needed. We would book with twinkle star again if we were to go back to Kenya for another trip.
The team that goes above and beyond.
James managed to plan a delightful tour and itinerary for us during our honeymoon. We got the best Ocean View deluxe room at Hemingways Watamu all courtesy of Twinkle Star Tours and Safaris. The attention to detail that Twinkle Start Tours and Safaris executed exceeded expectations, extending to the room decorations and enabling us to experience kayaking, sunset dinner dhow cruise and snorkeling. Thank you. Looking forward to more adventures.
SG
Responsive and helpful
James was very responsive and helpful on re shaping the experience to our requests. Pickups and transfers were all on time and the safari was amazing!
AT
Perfect getaway
Our trip was customized and perfectly planned by James to the very last detail.
We had a short getaway and wanted to utilise our time to a maximum extend. James managed to book all transfers, internal flights and accommodations to fit perfectly those requirements and we managed to visit both Amboseli and Masai Mara. James was checking every day how things are going on. It was a great experience. Thank you!
MX
Be Careful, are they incompetent? or Scammers?
Incompetence? Or FRAUD?
I booked an 8-day, late December safari with James of Twinkle Star and made my 40% deposit, with the balance due 7 days before the tour starts.
On Sep 27th, James confirmed the itinerary and receipt of my deposit.
Just two days later, he emailed me asking for the balance. Since that was not what we agreed on, I declined.
Over the next two weeks I received several more requests by email, by text and by phone for immediate full payment more than 3 months early. I obviously lost all confidence in James and Twinkle Star and canceled my trip with them.
According to their terms and conditions, they promise a full refund if cancelled more than 60 days in advance. Although I canceled well before this, James is not honoring his refund saying how he wants to refund my money, but “We just don’t have the money”
I don’t know if Twinkle Star are scammers or just plain incompetent.
