Wild Race Africa

4.6/5 – 70 Reviews

$1,744 to $2,816 pp (USD)

2 travelers   on   Start date
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#You Deserve An Adventure of A lifetime Experience

#You Deserve An Adventure of A lifetime Experience

Wild Race Africa

4.6/5  
(70 Reviews)
Office In:
Kenya Kenya
Size:
10-20 employees (Founded in 2002)
Tour Types:
Customizable private tours and fixed group tours
Destinations:
Kenya KE
Tanzania TZ
Uganda UG
#You Deserve An Adventure of A lifetime Experience

#You Deserve An Adventure of A lifetime Experience

Embark on the adventure of a lifetime with Wild Race Africa Safaris! Experience unparalleled luxury and exclusivity in East Africa’s most iconic destinations. From the majestic Masai Mara to the breathtaking Amboseli, serene Lake Nakuru, and Lake Naivasha; our award-winning small group tours promise unforgettable moments. Discover the wild side of Africa with our luxury Tanzania Safaris and Kenya Wildlife Safaris. Book now for a journey filled with comfort, authenticity, and pure excitement!

Reviews70

All great
5/5


We were family of 5, 3 teenage boys (13,15,16). I planned everything a month before the trip with Simon. Lots of questions, changes...as everything was new for me and i didn't know what to expect. Simon was very patient and explained everything, answered all me questions quickly. The trip was great, everything ended up well. We got exactly what we paid for, accommodation, trips...Big thank you to our guard/driver Appolo, he was excellent. Very experienced, kind and helpful. We saw everything on this trip, whole big 5, thanks to Applo. This trip definitely fulfilled our expectations and i would recommend the agency to everyone!!

Great customer service!
5/5

Amazing Safari / game drive experience with great customer service!

We had a 30 hour layover in Nairobi and so quickly wanted to maximise every minute we could! Wild Race Africa Safaris planned this Safari experience and everything was according to plan. We kept in constant contact when I was having flight issues and they picked us up promptly and guided us through Nairobi National Park, showing us all the animal spots and then dropped us off in the city.

Great company with customer service! I would definitely recommend. It’s a good, competitive price too. Thank you!

Best first time experience
5/5

This was my husband's first time in Kenya. I was so worried if he would enjoy it. This trip was such a blissful, comfortable and exciting experience for him and my kids too. I also enjoyed it! Definitely doing this again!

Great safari experience: Masai Mara, Nakuru, Amboseli, Tsavo West, Tsavo East.
5/5

Pre-travel assistance very kind and timely by the owner Simon M., on all our requests.
The overall safari schedule was full and well respected for the main attractions. Budget accommodations and camps carefully chosen with Simon and aligned to our expectations. Surprise upgrade on the last lodge very much appreciated!
As a possible point of improvement we'd suggest a better accuracy in the written details of the daily plan and documents provided, as some typos and copy-paste from other schedules were misleading for us in terms of lenght of the transfer travels between the different locations, some activities/stops described along the itinerary were just not possible to fit the schedule in terms of time, so it is advisable not to even mention them.
For the time schedule we therefore trusted completely in our guide Simon K. who is extremely professional and knowledgeable on animals and routes. He is also a very good driver and thanks to his experience and knowledge we were able to spot so many animals, several lions and a leopard on a tree in Nakuru. Thank you Simon & Simon for the unforgettable experience!

Beware of Wild Race Africa: A Disheartening Experience
1/5

Let me begin by confessing that I'm not one to leave feedback often, but my experience with Wild Race Africa and its co-owner, Simon, compels me to share my story to protect fellow travelers from a similar ordeal. I hope my advice can prevent others from enduring unnecessary stress, disappointment, and wasted resources during their highly anticipated holidays.

Before I delve into the details, it's essential to note that 25% of the last 16 feedbacks have rated Simon's services as terrible – that's one in every four tourists. Proceed with caution and read on.

I stumbled upon Wild Race Africa through a Google search before traveling from Europe to Kenya with my fiancé (who is Kenyan) that I wanted to surprise. Though I didn't thoroughly compare options, I was immediately impressed by Simon's responsive and kind demeanor. He seemed genuinely committed to making our customer experience unforgettable, which led me to make a grave mistake.

After a few exchanges via WhatsApp and email, I chose a 2-day/1-night luxury safari to Masai Mara for approximately 1800 USD. Simon requested a deposit of 30% (550 USD) to secure the accommodation.

Here's where the problem started. Simon presented four accommodation options for the luxury safari and insisted on a primary and backup choice. I selected Mara Serena Lodge as my top preference, clearly stating that it was my desired option. However, Simon later claimed that it was unavailable and booked Keekorok Lodge instead.

Subsequent attempts to secure my stay at Serena Lodge were met with delays and excuses. Simon's conduct became increasingly unprofessional, offering reasons such as Keekorok's inability to provide a credit note and false claims of website problems at Mara Serena Lodge.

The situation escalated as I asked for a receipt for my deposit, and Simon's communication became evasive and disrespectful. He even blamed me and others on my side, resorted to threats, and displayed an overall lack of accountability.

My trust in Simon shattered when I requested pictures of the safari vehicle, which turned out to be an everyday Toyota RAV4 rather than the high-profile Safari Jeep promised in the offer. Simon dismissed this discrepancy arrogantly.

After careful consideration and consulting with my fiancé, we decided to cancel the safari to avoid further complications. Simon retained the deposit, placing the blame on me, the customer.

To salvage our holiday, we booked a different safari with Olare Kempinski, which proved to be an outstanding experience with exceptional customer care, top-notch safari jeeps, accommodations, food, and game drives.

In closing, I urge all potential customers to exercise extreme caution when dealing with Simon and Wild Race Africa. Refrain from making any deposit until you receive a firm reservation for your chosen accommodation, and demand a written assurance that any future changes will lead to a full refund.

Based on my experience and years of business leadership, it's evident that honesty, respect, and integrity are not part of Simon's core values. Should you encounter discomfort or unsafe circumstances during your interactions with Wild Race Africa, prioritize your safety, even if you've already paid the deposit. Consider filing a complaint with your credit card provider to protect your interests.

Kenya offers excellent, honest, and reputable businesses worthy of your investment, but Wild Race Africa is not one of them.

Now, brace yourself for Simon's expected reply, where he will likely resort to his typical approach of deflecting blame onto customers and refusing to take responsibility. This will only validate the concerns I've shared above, confirming that any issues during your trip will be blamed on you, the paying customer, rather than the service provider.

Other Safaris & Tours4  – Offered by Wild Race Africa

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Disclaimer

  • This tour is offered by Wild Race Africa, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • This tour is subject to the terms & conditions of Wild Race Africa.