Hyrax Safaris

4.9/5 – 300 Reviews

$924 to $1,188 pp (USD)

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Team Hyrax Safaris

Team Hyrax Safaris

Hyrax Safaris

4.9/5  
(300 Reviews)
Office In:
Kenya Kenya
Size:
5-10 employees (Founded in 2018)
Member Of:
KATO & TOSK
Tour Types:
Custom mid-range & luxury tours that can start every day
Destinations:
Kenya KE
Team Hyrax Safaris

Team Hyrax Safaris

Hyrax Safaris is a Kenyan- based tour company that offers budget, midrange, luxury & luxury plus safaris in East Africa. We have a team of professional and competent tour consultants who are ready to customize safaris that suit your needs and budget. Our driver guides are knowledgeable and highly skilled. Customer satisfaction and delivering high-quality services are our top agendas. We also provide 24/7 customer support. Feel free to talk to us today to plan your dream safari.

Reviews300

Awesome Tour package and a great guide(Antony)
5/5

Great tour package. It was a 6 day package which included Nairobi Giraffe centre, Masai Mara safari, Lake Naivasha and Amboseli Park drive. Our stay was arranged in Sopa lodge,Simba Lodge and Pride Inn Azure.It was an awesome experience and we had a great guide in Antony. Thanks to Roselyn, the safari owner,we had a pleasant stay and memories to cherish for a lifetime.

Incredible visit to Masai Mara organized by Hyrax Safari
5/5

Hyrax arranged a personalized itinerary for me and my wife. We were picked up from our hotel in Nairobi and brought to Wilson Airport for a short 50 minute flight to Masai Mara. At the airstrip in Masai Mara, we were met by Benson!

Benson was an absolutely amazing host. He is incredibly knowledgeable about wildlife, knows his way around, is deeply connected to a network of guides who share location information about sitings, and is able to spot animals far away and guide us to them. Benson is also a lovely person, and it was easy to spend 6 hours a day riding around the reserve with him.

Hyrax gave us choices of lodging options within our budget. We selected Ashnil Mara, whose location on the river was a treat. From our table in the dining room, we could see and hear Hippos and Crocodiles at every meal. The accommodations were very clean and comfortable and the food buffet was plentiful and varied.

I highly recommend a visit to Masai Mara where you are sure to see the Big 5. Hyrax delivered everything they promised and made things simple.

Wonderful team on the field during the hike but very bad experience regarding the service in Nairobi
2/5

I did the 5 day Mount Kenya trek (Chogoria down Sirimon). The team on the field (guide, cooker and porters) were very good and thanks to them it was a great experience, with wonderful landscapes, and amazing service from the team.
But the organisation and quality of service (equipment provided and logistic/transport from Nairobi to Mount Kenya) received from the company and their intermediate in Nairobi were very bad. Despite the high price paid, they wanted me to take a local public transport (a matatu from the matatu station a 15 minute walk from the office in the city center). When arrived in the matatu and when I understood it was not a vehicle provided by the company but just a local public transport, I just refused to stay in the matatu (unsafe transport and it was empty, had to wait for it to be filled with passengers, and how long would have last the travel with many stops, etc.). I asked for a refund or another solution. My tour was supposed to be a private one but I had been notified that I will use a shared vehicle with two other clients, and I was OK with that... But actually it was just a matatu without any other clients... Finally they provided me a car with a driver and the travel was OK even if a big waste of time before departure.
But the tent provided was very small, much smaller and cheaper that all the other tents I saw in Mount kenya, provided by other companies to their clients. And the mattress I was given was too small (1,60 m but I am 1,80 tall, so the feet touched the cold soil, not professional). I should have checked their mattress and taken my own mattress, not theirs. Other point, before arriving in the NP we stopped in Chogoria for lunch. It was a very cheap restaurant (no problem with that if food is OK) but it was not good.
At the beginning of the trek, after the intermediate let us in chogoria, the local team seemed not to be aware of the itinerary i had paid for (5 days whose 4 days climbing and the last day for the final climb and the going down, itinerary precisely described in the written offer). They wanted/described to me another itinerary (apparently 3 days up, 2 days down, staying in other campsites, not the same itinerary). Fortunately I had previously checked the map of Mount Kenya, the names and the locations of the different campsites and routes and so I understood it was note the good itinerary and I insisted to make the right itinerary. The local team accepted and it was finally a wonderful route and trek, with a great service from the team. But apparently the intermediate or the company didn't give the right information to the local team about the itinerary, which could have led to a less scenic trek (and more difficult for acclimatisation).
At the end of the trek, I was given a shared vehicle with other clients to come back to Nairobi so it was better than a matatu but I had to wait more than 1,30 hour the two other clients, and they were prioritised for the drop off in Nairobi. Apparently they were clients of the intermediate not of the company. So despite the high price paid, it was a several hours waste of time for me to get back to my hotel in Nairobi.
I clearly don't recommend this company (and this intermediate) for Mount Kenya treks. But I am very grateful to the local independent team for this wonderful trek.

An unforgettable experience
5/5

We went for a three day tour: Nairobi-Amboseli-Tsavo West, and Dropoff in Diani Beach. The accommodations were luxurious, very friendly personnel and amazing food. Special compliments to our guide Kasaine Senei. He made sure we`d manage to see all the animals on our list, and knew everything about the parks and its animals. Would recommend to everyone!

Irene was very interactive as we hit a few speed bumps and she helped resolve quickly
5/5

Although we didn't get all the big 5, and that has nothing to do with the driver nor planners, it was good. This was my third safari, first in the Mara and everything went off without a hitch. Vehicle was good and Eric our driver was fantastic!!! He seemed to sense where we could go off the primary road and get great closeups with a herd of elephants by ourselves and also to sense where the lioness and her cubs WOULD go so he parked us there and we waited for the premium location rather than being clustered with the other vehicles with a lesser view and following them along... Thanks Eric!

Other Safaris & Tours21  – Offered by Hyrax Safaris

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Disclaimer

  • This tour is offered by Hyrax Safaris, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • This tour is subject to the terms & conditions of Hyrax Safaris.