This Tour Is Offered By
Morning Star Tours & Travel
- Office In:
- Size:
- 20-50 employees (Founded in 2018)
- Member Of:
- IATA, KATO, AMREF & TOSK
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
-
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Travelling serves different objectives for everyone. Some travel to get away from routines and break monotonies, some want to make friends others are in a quest to find themselves while others are just inborn wanderers. Well whether you fall in the group of wanderers or you just need a break from the chaos of life Morning Star Safaris got you! We are a team of vibrant individuals who are ready to make your safari worthwhile. We provide curated safaris to a variety of destinations.
Reviews306
Friendly helpful service
Booking was easy and communication excellent. The safari was very well organised and Julius was a delightful guide and brilliant driver
Professionnel and excellent service from start to finish, I knew I was with the best for my safari
Communication was fast and professional, with any questions answered quickly. I loved the detailed agenda, tips for packing and guidance I received from the team on visas. It was a pleasure working with them and they made me feel very comfortable as a solo female traveler. My driver was Willy, the ultimate professional who gave me the best experience I could have wished for! We were together for 5 days and he was always very kind and patient, answering the millions of questions I had. He is so knowledgeable about the parks, with great contacts, and works tirelessly to get you to the best spots to see the animals. We saw all the big 6, and managed to get so close, it was truly a magical experience. I wouldn’t hesitate twice in choosing Morning Star again and definitely would love to safari with Willy again. Their vehicles are excellent too !!!
Excellent driver (Rono) and logistics
We had a party of 6 adults, with Rono as our driver. He did a fantastic job with our group, giving us many good opportunities to see and photograph the animals. Rono was also very well-informed on all the wildlife we saw.
Kudos to Morningstar as well for great logistics. We had a driver switch at the very end, but everything went well. Thank you for the memories!
My advice - Avoid Morningstar, There are better options
Before diving into our experience with Morning Star, just a note on the side that we were happy with our lodge Zebra Plains. Nice room and proper food, however all items which Morning Star had to foresee (transport & guide) were far below expectations.
Transport
- Car we very old and not clean
- Some windows didn't open and some didn't even have a handle anymore
- Seat belt didn't work so one of us had to move to the back of the car
- The back of the seats could only be reclined if you put all your weight on it and forced it down
- Every rest spot was a tourist trap next to a local souvenir shop, especially on the way to the Mara when you still hadn't even see anything stopping for souvenirs doesn't make sense. Other companies were stopping at the big fuel station where you had nice restaurants for a break.
"Guide"
- this was the most disappointing of all!
- Our "guide' was a disaster, actually he was not a guide, he was just a totally not interested driver.
- In case we saw an animal he said maximum two lines of explanation, or sometimes we even had to ask to give some info of the animals we saw
- He seemed not interested in us nor in the safari, his goal was to start late and return early to limit his time on the road
- We also noticed the lack of flexibility. An early safari was not possible, for some reason the earliest we could leave was 7 am which is again a huge lack of customer intimacy
- The only day he proposed to start early was the day we had to head back to Nairobi so he could finish early and go home
- He also didn't show any interest in taking our pictures at certain spots. He only left the car for our picture if there were other 'guides' around taking pictures of their customers
- All tips we gave him were a real waste of money
- I have wanted to go to the Mara since I was 10 years old, with a heavy heart I can only say that he ruined our experience and will always leave a stain on our memories of our Masai Mara safari. Zero conversation, zero enthousiasme, zero interest... just a disaster experience with him.
When looking at the other agencies parked at Zebra Plains, we noticed the drivers of Mufasa, African Horizons and the Holiday Dealers were much more friendly towards us.
They asked us several times how we were doing and what we had done on the day, while our guide disappeared as soon as we left the car. On top of that their cars were much more recent, clean and of better quality.
Looking at the money we spent for this safari, it totally doesn't correlate with the service we received from Morning Star.
There are many safari companies in Kenya who offer these tours, we took a chance on Morning Star and it is clear that it was the wrong bad.
So please choose carefully for your safari as well and avoid Morning Star. As mentioned above Mufasa, African Horizons and the Holiday Dealers would be my pick now.
Great and easy communication over whatsapp and email. They adopted everything to our needs, were ext
Great and easy communication over whatsapp and email. They adopted everything to our needs, were extremely responsive and understanding and kind. I would recommend!