Jastro Safaris

4.3/5 – 62 Reviews

$3,761 to $4,359 pp (USD)

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JASTRO SAFARIS LIMITED STAFF

JASTRO SAFARIS LIMITED STAFF

Jastro Safaris

4.3/5  
(62 Reviews)
Office In:
Kenya Kenya
Size:
10-20 employees (Founded in 2017)
Member Of:
Kenya Tourism Regulatory Authority, TOURISM PROFESSIONALS ASSOCIATION & NAIROBI TOUR OPERATORS ASSOCIATION
Tour Types:
Custom mid-range & luxury tours that can start every day
Destinations:
Kenya KE
Rwanda RW
Tanzania TZ
Uganda UG
JASTRO SAFARIS LIMITED STAFF

JASTRO SAFARIS LIMITED STAFF

Jastro Safaris is a leading safari company based in Nairobi, Kenya, with operations spanning across the captivating landscapes of East Africa. Specializing in bespoke wildlife adventures, Jastro Safaris offers unparalleled safari experiences tailored to the unique preferences of each guest. With a deep-rooted passion for conservation and a commitment to sustainable tourism, Jastro Safaris ensures unforgettable encounters with Africa's iconic wildlife while prioritizing ethical practices.

Reviews62

Unreliable people. Unfortunately we paid for everything at the beginning
2/5

Improvised agency. We take home good memories because the safari (with whichever agency you do it with) is exciting

We had a lot of problem considering what we paid:
1) in the agreed plan there was 8 Moment of game drive, at the end we did 5! We lost 3 moments to have game drive due to fault/problem in the organization of this agency....(as you know games drive are the main reason of this trip and the reason why the people pay a lot of money)
2) Jasto Safari has included in our plan the a specific day trip (guided nature walk). It was in the "included activities" not in the “extra activties” , but also if it was in our plan we had to pay 70$. Not a nice surprise
3) we spent 1 night in an hotel completly different comparing what we paid. In general this in not a problem for us, but after 8 hour in the car, if we have paid for a 4/5 stars hotel with spa, we were not happy to discover that it was a very dirty 1/2 star hotel (they told us, the same day, that our was overbooking...)
4) In our plan there was a dinner included in Nairobi but we found out the same day that we had to paid for that (other 70$....)
5) They completly forgot to organize accomodation and meals for the entire last day, for this reason we paid also one lunch, one dinner and one accomodation more… (other 150$)
6) an entire day lost due to issue with the Van (From 7:00am to 7:00pm on the road: no lunch, just bought some chocolate on the road).. I know that it could happen but it is inconceivable to be told that it can happen and not to take it personally!
7) ⁠In the safari all people had a jeep and only us an old Van…
8) Our arrival at 5:30am we wait outside the airport around 50 minutes for the pick up...

Considering all these problem we tried to ask a partial refund. They proposed us 140$, I think that is not proportionate, but I accepted...I asked 6 times for an update on payment (in 3 months) and each time they (I spoke to Jared) told me ‘we will do it next week’. Obviously this refund was never made....

The last comment is about Steve, our driver. He is a good man and good worker. Considering all problems he helped us every time

A team worth recommending
5/5

It was really a memorable trip. Thanks for our driver, Jonathan, who has excellent wildlife experience and driving skills, and can also arrange the trip well every day. He deserves high praise. Also thanks
for victor, our itinerary planner, for planning such a wonderful and rich trip for us. Thanks you guys very much❤️

wonderful
5/5

It was a perfect trip, and the travel agency arranged everything for us very well. The most impressive was our driver, Jonathan. He drove very hard every day and took good care of us. He introduced the animals very professionally and humorously, and we learned a lot.

Very well planned, easy communication, fast reply
5/5

It is really fantastic experience seafaring with jastro, we had a good communication with Victor, who is responsible for our travel plan construction and earlier connections. Victor always responded rapidly with any changes of our trip. Then Jonathan, our tour guide, who excellently delivered a fantastic safari experience during the 7 days, is so responsible and enthusiastic, always trying to find rare animals like Leopard for us.

Five star recommended!

competitive prize and well organised
5/5

Victor listen to my needs and help orgniased as we wish. Although we changed some of hotels after we pay 50% fees but we were informed early and hotels replace is at the same standard so i am happy about it. Although we had some hiccup during the trip but victor help to solve quickly. About the night and morning game drives, all of them fulfill as promised. I am deeply thank you for Jonathan our tour guide, he made our trip perfect. He is an experienced driver, always get us to destination on time and safe. He also planed very well and we saw really nice sunset and have beer in the park. He is also acknowledged professional about animals. We all love him!

Other Safaris & Tours39  – Offered by Jastro Safaris

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Disclaimer

  • This tour is offered by Jastro Safaris , not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.