This Tour Is Offered By
Viatu
- Office In:
-
Switzerland
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Regenerative Travel, Future of Tourism, UN Global Compact, 1% For the Planet & B-Corp
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
-
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At Viatu, we don't just plan memorable trips, we craft meaningful journeys that are good for people and the planet. With 10+ years exploring Africa, we've found the best hidden-gems for an impactful adventure! Whether solo, a duo, a group, or with family, our multilingual team (EN, DE, FR, ES, & PT!) is set to make your travel dreams real. So, get packing and let Viatu turn your wanderlust into reality!
Reviews82
Good support and outstanding holidays
Its the second time that I planned a trip with Viatu and I can still recommend the agency.
Last year I went to Bali and the experience was excellent.
Due to the great support of our Bali Expert (Alisha) I had high expectations this time and was looking forward.
Last year the experience was brilliant, this year it was good. Reasons:
- I had a very nice call for the initial planning with the local expert and she promised to make a further appointment 6 weeks before the journey starts for talking about the detailed agenda. This unfortunately never happened and I missed a bit the effort and personal component in the end
- There were some things that could have been planned better (e.g immediately after the arrival and 11 hours flight, the recommendation of starting the journey with a hike is not the best idea imo.)
- In Bali we got a surprise by our local expert: a romantic sunset massage and have several times been asked, how our days have been. this time there was no surprise and until today I have never heard again from our contact person. A bit sad actually…
BUT- the service via what’s app was great and the Viatu team answered very quickly to our questions and supported us very well (e.g in booking a table in restaurants or in reserving a rental car spontaneously)
Overall it was a beautiful trip with great accommodations and activities and I will plan trips again with Viatu.
South Africa is beautiful, with super good food, clean water, amazing beaches, nature and animals. We will definitely come back to this outstanding country.
Super friendly people and a great value for money.
Very uncomplicated!
Super nice team that organised our last minute honeymoon! It was great and all our wishes where included and taken care off. Thank you so so much!
a super professional tour operator, attentive to the wishes and needs of its customers
Overall it was very interesting and easy to prepare our tour. Starting from the budget we had proposed, a package was put together for us that fully met our expectations, indeed I would say that it turned out to be superior to them. We were accompanied and guided at all times with competence and professionalism from the planning to the realization of the trip. We had no problems with the car rental (brand new and safe) or with the lodges that had all confirmed our reservation or even with the activities we had planned.
All the lodges were of good to excellent quality. Very good value for money. Thanks to Mardi, the Viatu representative, who was very quick to respond and solve our problems, we felt very well supported.
We spent 14 days relaxing and enjoying the beauty of Namibia, its people, its landscapes and its animals.
Perfect tour prepared for us. Everything was exactly how we liked it.
Our tour through Namibia couldn’t be better organized! Viatu did a wonderful job. They know, what works out good for our family. We had a wonderful trip. Everything was perfect!
Very attentive and responsive.
Well organised and reliable. Made reservations and bookings much easier. Excellent communication.