![](https://cloudfront.safaribookings.com/lib/tanzania/tour/480x240/Marangu_Waterfalls_002.jpg)
$1,365 pp (USD)
2 travelers on Start dateThis Tour Is Offered By
Golden Trips Tanzania
- Office In:
- Size:
- 5-10 employees (Founded in 2022)
- Member Of:
- TTB, IATAN & CLIA
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
-
TZ
We run classic safaris and tours in northern and southern Tanzania parks with our highly experienced guides. Golden Trips Tanzania has a passion for wildlife safaris, mountain trekking and Zanzibar beach vacations. We are your local safari experts in Tanzania with our operation office located in Arusha. Our safari prices are super reasonable, whether it’s for a family, group or solo safari, get the value of your money with our top notch vacation services. our home, your adventure.We at Golden Tr
Reviews52
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GoldenTrips is a highly professional and dedicated tour operator that delivers exceptional experienc
We recently had the pleasure of traveling with GoldenTrips on an unforgettable adventure through Tanzania, and I can't recommend them highly enough. Our journey began with a 5-day trek up Kilimanjaro, where the entire GoldenTrips team demonstrated unparalleled professionalism and enthusiasm.
A special shout-out goes to our incredible guides, Jackson and Dickson. Their expertise, kindness, and unwavering support were crucial in making our climb not only successful but also enjoyable. They were attentive to our needs, always ready with encouragement, and made the whole experience feel seamless and safe.
Following our Kilimanjaro adventure, we embarked on a 3-day safari with GoldenTrips. Our safari driver, Grayson, was exceptional—his deep knowledge of the wildlife and the local environment added an extra layer of richness to our safari experience. Grayson’s passion for the job was evident, and his ability to spot elusive wildlife and share fascinating insights truly enhanced our journey.
Overall, GoldenTrips provided a top-notch experience from start to finish. Their team's dedication and expertise made our trip to Tanzania truly memorable. If you're considering a trip to this amazing country, GoldenTrips should be at the top of your list.
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Unique Safari Experience
Golden Trips Tanzania was up to our expectations regarding our trip around Northern Tanzania.
They proposed out-of-the-box experiences, such as the visit to lake Natron, which made our trip even more memorable.
They were easy-going and flexible throughout the booking process, and the selection of accommodations, along with our guide, are also worth mentioning.
Overall, well-recommended from our part.
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Golden Trips Tanzania: A Frustrating Experience
We booked a 6-day Usambara Mountains Hike with Golden Trips Tanzania (https://goldentrips.co.tz/team-golden-trips-tanzania/) through SafariBookings.com from June 17, 2024, to June 22, 2024, expecting a seamless adventure. Unfortunately, what followed was a string of issues that ultimately led to the cancellation of the tour by the company—and months later, we are still waiting for our refund of $1,630!
Payment:
After requesting a small accommodation change to our booking, Golden Trips Tanzania confirmed the adjustment and sent us an invoice. We paid the full amount of $1,630 via bank transfer on June 14, 2024, as requested. However, shortly after, we received a message from Golden Trips Tanzania claiming we had underpaid by $27.50 due to transfer fees, a cost they should have accounted for in the original invoice. We agreed to bring this amount in cash at the start of the tour. Yet, this was just the beginning of a series of red flags.
Accommodation Availability Issues:
Shockingly, a day after paying, on June 15, 2024, we were informed that the lodges we had booked for days 1 and 5 were no longer available due to overbooking, despite the fact we had already paid for these specific accommodations. Even worse, we checked the availability of the original lodges ourselves and found they were still available online. The new suggested lodges were cheaper, raising serious doubts about the transparency of Golden Trips Tanzania's operations.
Unexpected Additional Fees:
To make matters worse, we were told that Magoroto Forest Estate, one of the key highlights of the tour, was actually located four hours away (instead of two) and that there would be additional costs for entrance fees and transportation, which were not included in our initial quote. This was not disclosed before payment, and we felt like we were being asked to pay for Golden Trips Tanzania’s errors.
Lack of Clarity and Unclear Responses:
We tried to clarify the situation and requested a new quote that reflected the accurate costs and itinerary. After some back-and-forth, the company assured us the original plan would be honoured, only to then ask for additional money yet again, or else the tour would be cancelled.
They cancelled the tour, citing that they couldn't afford to run it on the agreed-upon terms. Following their cancellation, we had to cancel our bus tickets to Lushoto and our hotel stay before the trip, resulting in further inconvenience.
Refund Nightmare and Broken Trust:
Despite their cancellation, Golden Trips Tanzania contacted us a day later via WhatsApp, claiming they were still willing to run the tour if we were open to it. However, after all the mismanagement and confusion, we no longer trusted them and simply wanted our money back.
Unfortunately, as of August 27, 2024, we are still waiting for the refund. The last thing we heard was a vague "Okay" via WhatsApp a week ago when we asked, "What's the name of the bank? And send us proof of the transaction as a PDF or screenshot." To date, we’ve received neither proof of the transaction nor the refund itself. Their responses have been inconsistent, and we haven’t heard from them since.
Conclusion:
Our experience with Golden Trips Tanzania was extremely disappointing. While we understand unforeseen issues can arise, the mishandling of our booking, the surprise additional costs, and the ongoing battle to receive our refund have left a bitter taste.
We are still awaiting the return of $1,630, and unfortunately, this company has caused us significant financial and emotional distress.
![Switzerland Switzerland](https://cfstatic.safaribookings.com/images/flags/ch.png)
Golden Trips Tanzania: A Frustrating Experience!
We booked a 6-day Usambara Mountains Hike with Golden Trips Tanzania (https://goldentrips.co.tz/team-golden-trips-tanzania/) through SafariBookings.com from June 17, 2024, to June 22, 2024, expecting a seamless adventure. Unfortunately, what followed was a string of issues that ultimately led to the cancellation of the tour by the company—and months later, we are still waiting for our refund of $1,630!
Payment Confusion and Hidden Costs:
After requesting a small accommodation change to our booking, Golden Trips Tanzania confirmed the adjustment and sent us an invoice. We paid the full amount of $1,630 via bank transfer on June 14, 2024, as requested. However, shortly after, we received a message from Golden Trips Tanzania claiming we had underpaid by $27.50 due to transfer fees, a cost they should have accounted for in the original invoice. We agreed to bring this amount in cash at the start of the tour. Yet, this was just the beginning of a series of red flags.
Accommodation Availability Issues:
Shockingly, a day after paying, on June 15, 2024, we were informed that the lodges we had booked for days 1 and 5 were no longer available due to overbooking, despite the fact we had already paid for these specific accommodations. Even worse, we checked the availability of the original lodges ourselves and found they were still available online. The new suggested lodges were cheaper, raising serious doubts about the transparency of Golden Trips Tanzania's operations.
Unexpected Additional Fees:
To make matters worse, we were told that Magoroto Forest Estate, one of the key highlights of the tour, was actually located four hours away (instead of two) and that there would be additional costs for entrance fees and transportation, which were not included in our initial quote. This was not disclosed before payment, and we felt like we were being asked to pay for Golden Trips Tanzania’s errors.
Lack of Clarity and Unclear Responses:
We tried to clarify the situation and requested a new quote that reflected the accurate costs and itinerary. After some back-and-forth, the company assured us the original plan would be honoured, only to then ask for additional money yet again, or else the tour would be cancelled.
They cancelled the tour, citing that they couldn't afford to run it on the agreed-upon terms. Following their cancellation, we had to cancel our bus tickets to Lushoto and our hotel stay before the trip, resulting in further inconvenience.
Refund Nightmare and Broken Trust:
Despite their cancellation, Golden Trips Tanzania contacted us a day later via WhatsApp, claiming they were still willing to run the tour if we were open to it. However, after all the mismanagement and confusion, we no longer trusted them and simply wanted our money back.
Unfortunately, as of August 27, 2024, we are still waiting for the refund. The last thing we heard was a vague "Okay" via WhatsApp a week ago when we asked, "What's the name of the bank? And send us proof of the transaction as a PDF or screenshot." To date, we’ve received neither proof of the transaction nor the refund itself. Their responses have been inconsistent, and we haven’t heard from them since.
Conclusion:
Our experience with Golden Trips Tanzania was extremely disappointing. In our opinion, the lack of transparency is unacceptable for a company operating in the safari and tourism industry. While we understand unforeseen issues can arise, the mishandling of our booking, the surprise additional costs, and the ongoing battle to receive our refund have left a bitter taste.
We strongly advise other travellers to think twice before booking with Golden Trips Tanzania. We are still awaiting the return of $1,630, and unfortunately, this company has caused us significant financial and emotional distress.
![Switzerland Switzerland](https://cfstatic.safaribookings.com/images/flags/ch.png)
Incredibly competent, supportive team; felt like family. Always reliable motivating and top-quality
Climbing Kilimanjaro with this tour operator was an extraordinary experience, entirely due to the exceptional team that accompanied us. From the very beginning, the professionalism and expertise of our main guide, Dickson, and assistant guide, Jackson, shone through, ensuring we always felt safe and well-supported. But beyond their skills, it was their warmth and camaraderie that truly made a difference—they quickly became more than just guides; they became our friends and felt like family.
Throughout the climb, Dickson and Jackson went above and beyond to show us every stunning viewpoint along the trail, ensuring we captured the most breathtaking photos of our journey. Their deep knowledge of the mountain enriched our experience, and their enthusiasm was contagious. They weren’t just there to guide us; they genuinely cared about making our climb unforgettable.
The relationships we built with them added so much to the trip. Every day was filled with laughter, jokes, and engaging conversations that lightened even the toughest moments. Dickson and Jackson knew exactly when we needed a boost of encouragement or a friendly push to keep us moving forward.
The food on the trek was another highlight—every meal was delicious and nourishing, prepared with care and always timed perfectly to keep us energized for the challenging days ahead. The team’s attention to detail in every aspect of the climb was impeccable.
When we finally reached the summit of Uhuru Peak, it was clear that we wouldn’t have made it without Dickson and Jackson’s relentless support and motivation. They poured their hearts into helping us achieve our goal, and their passion for what they do was evident in every step of the journey.
We can’t recommend this team highly enough. Dickson, Jackson, and the entire crew turned a challenging climb into an experience filled with joy, camaraderie, and unforgettable memories. We would choose them again in a heartbeat for any future adventure. Climbing Kilimanjaro with them was truly the adventure of a lifetime.
Other Safaris & Tours111 – Offered by Golden Trips Tanzania
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3-Day Walking + Wildlife - Camping Adventures
$834 to $971 pp (USD)
Tanzania: Private tourBudgetCamping
You Visit: Arusha (Start), Tarangire NP, Ngorongoro Crater, Lake Manyara NP, Arusha (End)
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8-Day Tanzania Camping Beauty of Serengeti Migration
$2,097 pp (USD)
Tanzania: Private tourBudgetCamping & Hotel
You Visit: Arusha (Start), Lake Manyara NP, Serengeti NP, Ngorongoro Crater, Tarangire NP, Arusha (End)
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3-Day Shared Tarangire, Ngorongoro Crater & Lake Manyara
$825 pp (USD)
Tanzania: Shared tour (max 6 people per vehicle)BudgetCamping
You Visit: Arusha (Start), Tarangire NP, Ngorongoro Crater, Lake Manyara NP, Arusha (End)
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4-Day Nyerere Private Safari with Boat and Walking Tour
$970 pp (USD)
Tanzania: Private tour
Mid-range LodgeYou Visit: Dar Es Salaam (Start), Nyerere NP, Dar Es Salaam (End)
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5-Day Midrange Safari to Manyara, Serengeti & Ngorongoro
$1,759 pp (USD)
Tanzania: Private tour
Mid-range Lodge & Tented CampYou Visit: Arusha (Start), Lake Manyara NP, Serengeti NP, Ngorongoro Crater, Arusha (End)
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6-Day Experience of the Best Tanzania Safari
$1,991 pp (USD)
Tanzania: Private tour
Mid-range LodgeYou Visit: Arusha (Start), Lake Manyara NP, Lake Natron, Ngorongoro Highlands, Ngorongoro Crater, Arusha (End)