Extra Miles Unique Adventures

4.8/5 – 111 Reviews

$2,562 to $3,457 pp (USD)

2 travelers   on   Start date
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Going Extra Miles Just For You

Going Extra Miles Just For You

Extra Miles Unique Adventures

4.8/5  
(111 Reviews)
Office In:
Kenya Kenya
Size:
10-20 employees (Founded in 2007)
Member Of:
KATO, AMREF, AMADEUS & TOP TRAVEL TRIP
Tour Types:
Custom mid-range & luxury tours that can start every day
Destinations:
Kenya KE
Rwanda RW
Tanzania TZ
Uganda UG
Going Extra Miles Just For You

Going Extra Miles Just For You

Extra Miles Unique Adventures is a socially responsible tours and Travel Agency based in Nairobi Kenya, dedicated to providing unparalleled travel experiences with a focus on Customer satisfaction and cultural enrichment. Committed to excellence, we offer a diverse range of meticulous personalized itineraries catering to different interests and preferences.

Reviews111

At first, I contacted many travel agencand most efficient reply. The whole trip was very enjoyable.
5/5

About reservation: the whole process of communication between itinerary and expenses is very smoothly。Muasya Silas Is a very responsible and efficient staff.
About the itinerary: Thanks to Simon. Is a very good guide. He is very experienced in driving and his eyes are very sharp when looking for animals.I always joke that Simon's eyes can see anything beyond 100 kilometers.Thanks to Simon, we saw big five.

A perfect journey beyond expectations
5/5

This Safari chose the Extra Miles grounding company, and the entire experience was perfect! Since the pre departure communication, Joseph has demonstrated a high level of professionalism, patiently answering all questions and customizing exclusive itineraries according to our needs. After arriving at the destination, the driver Daniel was even more impressive - not only was he knowledgeable and humorous in his explanations, but he also helped us avoid the big traffic jam and arrived at the airport on time! The vehicle is clean and comfortable, the driver drove safely throughout the entire journey, and the hotel's location and facilities far exceeded expectations. Highly recommended for travelers who pursue quality - choose this company, you just need to bring a good mood, and leave the rest to them!

Trip of a lifetime.
5/5

My husband and I have just returned from a 10 day safari organised by Extra Miles to Lake Nakuru, Masai Mara, Lake Naivasha and Amboseli. It was the most wonderful adventure we have had. The service was impeccable, communication, excellent and good value for money. Wanja organised everything down to the last detail and kept us well informed at all times. We were looked after by our driver Fred whose expert driving got us where we needed to be to see the Big 5. It was the trip of a lifetime for us.

Unprofessional and unclear charges
2/5

1. Unprofessional
The deposit is paid by credit card, there is an additional 3% processing fee, because the account manager did not calculate the correct price, so the account manager kept asking us if we paid less. The deposit of 2530 yuan requires us to pay 2606, the credit card charge is calculated according to 2606, and the handling fee of 78.18 was charged, and we actually received 2527.82, we did not pay less, but the account manager kept saying that the amount was not right, and I still did not admit that I had a problem with the calculation after explaining, and finally we paid 2 dollars before it was over.

2. The charges are not clear
We asked for a receipt for the park tickets, but the account manager never provided them, and we were not sure if the tickets were purchased normally, or the true price of the tickets. Ngorongoro Crater charged nearly $600 for tickets and was unable to provide receipts.

3. The guide is not devoted.
The vehicle got stuck in the mud and forgot to bring lunch, which we can all accept. When we made it clear that we wanted to see such and such an animal, the guide only said that it was a matter of luck, which meant that we could not see the animal, and it was our bad luck. So what's the point of a guide? Just driving? So why do we have to tip £10 per person per day when we have already paid the fare, and who needs to tip when taking a taxi? Ngorongoro Crater made it clear that the park was small and only needed 3-4 hours to end that day, and on the day we paid 600 tickets + 300 fares and only took us on a half-day tour, is it reasonable? Also, assuming that Crater Park is really small, why can't we take us to the rest of the park when we have already bought tickets for Ngorongoro? In the end, the actual situation was that we visited Ngorongoro Crater for a day and did not go to some areas, and the guide gave instructions that there were very few people in that part and there was no need to go.

4. High price Low cost performance
Some of the hotels were booked by ourselves, as it was more expensive to book through a travel agent.

5. Vague answers to questions
When I ask questions about orders, receipts, or charges, I am vague and unclear about what I know. In particular, some additional charges are not notified in advance, and it takes many inquiries to say that they need to be charged. Sometimes the reply to messages in the group is very slow and cannot be contacted, but at this time, when you send other irrelevant messages in the group, you will reply quickly.

Some suggestions: If you want to give some souvenirs, please provide high-quality products. We didn't bring back the bags,the quality is very poor, and the hardware is very sharp, scratching the hand. Nice blankets make a good gift.

Professional and Kind
5/5

I recently completed a safari expedition with Simon. The whole experience was amazing wonderful. Simon picked our group up in Nairobi and transported us to our Maasai Mara lodging. First day there we completed an afternoon safari where we saw lions, zebras, giraffes and many more. We stayed several days there with many drives. He always made sure we got the best views. He also, took us back to Nairobi. Traffic is definitely different here than the US and he navigated it safely and well. I would encourage anyone to book through Extra Miles. We were taken care of the whole time. Thanks for an amazing adventure.

Other Safaris & Tours27  – Offered by Extra Miles Unique Adventures

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Disclaimer

  • This tour is offered by Extra Miles Unique Adventures, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • This group tour requires a minimum of 2 people to run.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • This tour is subject to the terms & conditions of Extra Miles Unique Adventures.