This Tour Is Offered By
Our safari team next to Safari jeeps
Nkollo Tours & Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 2018)
- Member Of:
- TTB & Tanzania Tourist Board
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
-
TZ
Nkollo Tours & Safaris is a Tanzanian Tour company offering Wildlife Safaris, city and coastal tours, Mountain Trekking, and Cultural safaris with qualified guides to ensure a great safari experience. We create tailor-made itineraries to the best safari destinations in the country from the budget, midrange, and luxury safaris based on lodgings and camping. We eagerly look forward to collaborating with you for an outstanding safari.
Reviews55
Fantastic Safari Experience with Nkollotours - Highly Recommend!
We had a fantastic experience with Nkollotours! Communication with Allan was quick and easy. He responded to my emails and WhatsApp messages promptly before the safari, arranged our hotel stay the day before, and clearly explained all the details of the safari tour, making us feel well-prepared.
Our group of three friends travelled in a spacious safari jeep, which allowed us to stand up for great views and photos. Our tour guide, Ema, was amazing. He was very knowledgeable about the region, the animals, and the local culture. His friendly personality and sense of humour made the long drives enjoyable. Thanks to his expertise, we saw the Big Five up close and had plenty of chances to take great pictures.
The food was delicious, with the cook preparing simple but tasty lunches and dinners each day. The accommodations were excellent, featuring a mix of mid-range lodges and comfortable hotels, some of which offered amenities like swimming pools and Wi-Fi. Each place we stayed was well-maintained, providing a relaxing and comfortable environment after our daily adventures. Transfers between locations were smooth, making the entire experience stress-free. Overall, our safari with Nkollotours exceeded our expectations. The service was outstanding, and every detail was handled professionally. We felt well taken care of from start to finish, making the entire trip enjoyable and memorable. If you're looking for a reliable and affordable safari experience in Arusha, we highly recommend choosing Nkollotours. You won’t be disappointed!
KR
Knowledgeable guides, unforgettable experience
My girlfriend and I did a 3 days safari at Nyerere with Nkollo Tours, and it was an unforgettable experience! The transfers where smooth and Our driver Keresa and David the guide, were both fantastic knowledgeable, engaging, and always ready to answer our questions. They ensured we saw as many animals as possible, and David was an excellent spotter. Thanks to him, we saw lions with their cubs, along with giraffes, monkeys, impalas, buffalo, wildebeests, zebras, and even warthogs!
Our driver, Keresa, was also great very safe and professional, making our journey through the park comfortable and enjoyable. The selous safari lodge was lovely and relaxing, complete with a pool, which was perfect after a day of exploring. We loved the atmosphere with the playful monkeys running around. The food was delicious too
The boat safari was another highlight, with a guide who shared fascinating insights about the various animals and their habitats. However you get to see few animals. The walking safari was fascinating,a bushman whose lively personality made the experience unique and memorable.
Overall, it was an incredible adventure, and we highly recommend Nkollo Tours to anyone looking to explore Nyerere park. They truly made our holiday.
NL
Disappointing Experience with Nkollo Tours - Unfulfilled Promises and Poor Service
We had a deeply disappointing experience with Nkollo Tours during our private fly-in safari from Zanzibar to Selous, Tanzania. The communication was severely lacking, with multiple schedule changes not being communicated to us, resulting in significant delays and missed safari time. Our flight was rescheduled without prior notice, causing us to miss 2 hours of our first day’s safari. We only became aware of the rescheduling when we arrived at the airport, prepared to board our flight at 06:00, and were handed new tickets. Moreover, the flight we were placed on included a stopover, contrary to the direct flight that was promised to us. As a result, instead of arriving in Selous at 06:50 as initially planned, we did not reach our destination until 08:15. After contacting Nkollo Tours about this delay, we were promised compensation through extended safari hours, but this was not honoured. In subsequent correspondence regarding the flight rescheduling, they asserted that they are not responsible for the issue and advised us to contact the airline directly. However, it is standard practice that when a flight is rescheduled, passengers are rebooked on a comparable flight, not one that includes a stopover and is significantly less expensive.
The second day was equally unsatisfactory. Our safari, originally scheduled to start at 07:00, was delayed by two hours without any communication, forcing us to wake up unnecessarily early (again!). The driver then proceeded to rush through the park at high speeds (60-80 km/hour), despite being informed of my mother’s back pain. This reckless driving led to a broken phone, a broken camera lens and injuries to my back and hip. We passed the elephants twice this day, yet the driver refused to stop for them, citing the need to be on time for lunch. Because the safari tour started two hours late, and the full itinerary was still followed, the driver maintained high speeds, which made it impossible for us to capture decent photos or to enjoy the safari experience properly. Lastly, if the driver did stop for us to look at the animals, a huge cloud of sand came up because he had to brake so hard for the car to stop. In subsequent correspondence, they claim that driving at such speeds would have caused the vehicle to break down. However, as someone who frequently drives, I observed that they were indeed driving at significantly high speeds, certainly not the 30 km/hour limit that is required within the park. They also claim they are not liable for any damages suffered, but I feel this is unjust, as these damages would not have occurred had they adhered to the appropriate speed limits.
On the final day, our scheduled walking safari was also delayed, with no timely notice, leading us to cancel it altogether. We had asked the tour operator the day before if the start time could be pushed to 08:00, but were informed that if starting at this time, we would not be able to see any animals. We were therefore advised to begin at either 06:00 or 07:00. We agreed to a 07:00 start, but upon arriving in the dining room, we were informed by one of the employees of the lodge that our tour guide had notified them at 00:00 the evening before that our tour will start at 08:00. Given that we had to wake up 05:30, we were already in bed by this time, unaware of the change in schedule. Given the previous warning about the likelihood of not seeing animals, we cancelled the walking safari altogether. Although we received a $100 compensation for this, we were still extremely disappointed with the overall experience we had with Nkollo Tours. Additionally, the lodge’s pool was out of service, and we were not informed of this in advance, which diminished the value of our stay further.
In conclusion, the experience was severely impacted by poor communication, lack of professionalism, and failure to deliver the promised service. We are seeking compensation for the missed safari hours, damaged property, and the subpar experience, but Nkollo Tours insists that the cost of the tour has increased, and therefore refuses to refund any portion of our payment, despite the numerous delays and damages we endured. The second day, they even bought us two bottles of liquor, which we interpreted as acknowledgement of their mistakes. However, they are now citing this gesture as a reason for refusing to refund any portion of our payment. We strongly advise other travellers to be cautious when considering Nkollo Tours for a private safari.
NL
Well organised and professional guided tour, with also some local community focus.
We had a great 3-day safari tour organised by Nkollo. Our guide David was very knowledgeable about the animals and nature, with lots of interesting stories. We have seen many mamals and birds, up to more than 70 different species.
All was perfectly organised and planned in time.
Also the stay in the Selous Safari Lodge was excellent.
US
Silas was incredible and experienced guide that made the trip unforgettable!
The 2 day safari trip we took was incredible with breakfast, lunch and dinner with our private room and bathroom was very hospitable. The staff was such a pleasure from the chef, bartenders, and even the security guard. Our Tourguide Silas was very knowledgeable about the safaris of Ngoro Ngoro Crater and Tarangire. He was very patient and his eyesight was very sharp. He respected the animals more than the other guides and gave us many opportunities to take pictures. He gave us many memorable moments that left us in awe. Would definitely recommend!
