This Tour Is Offered By
Some of our Tour Guides
TrueVine Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 2017)
- Member Of:
- Uganda Tourism Board
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
-
BIRWUG
TrueVine Safaris is your perfect choice travel company offering tailor-made safaris and group tours in Uganda, Rwanda,Kenya, Tanzania, Burundi and The Democratic Republic of Congo. We have experienced and passionate guides who take you through the great itineraries profoundly designed based on the Client's needs and interests.
Reviews15
US
Mugisha was attentive, flexible, exceptionally knowledgeable and made my safari fantastic !
Mugisha at TrueVine Safaris was an exceptional, knowledgeable, flexible, and attentive guide. He is a super nice fellow, loves to chat, his service was impeccable, I learned so much about Uganda and Rwanda, and I saw so many wonderful things during my 3 day safari. The mountain gorilla trek in Bwindi was a once in a lifetime experience to get so close and the golden monkeys in Rwanda were in a real treat. The scenery and mountains in Uganda were an amazing surprise and I cannot wait to go back an explore more.
His service was excellent and the tour was great value as we got the mountain gorilla passes to visit in Uganda vs. the more expensive passes in Rwanda. My interactions with Mugisha before, during and even after the safari were always prompt, flexible, and full of valuable information about the itinerary, costs, what to bring, etc.
I will definitely be a repeat customer and want to see several other parks in Uganda with Mugisha at TrueVine as a guide.
PL
Perfect in every detail
Bernard is the right person in the right place. He was very polite and what is more important he was perfect organized and prepared for everything.
Our trip was good scheduled and we were totally taken care since we have met at airport. Even when we wanted change a plan, Bernard was flexible and try to find for us the best solution. Athosphere was very nice, we really enjoyed company of Bernard and Sophie.
We decided to go with TrueVine Safari, because that was the best offer and we don’t regret - we get great price and everything was exellent prepared.
We truly recommend TrueVine Safaris. They will organized everything for you so you can without any stress enjoy your trip.
Thanks for our memories!
EE
Amazing experience!
The gorilla tour with TrueVine was better than we could have imagined. The experiences were fun, accommodations luxurious and communicating with Bernard effortless.
We were also extremely lucky to have Sophia (a guide currently in training) with us. She was easy to talk to and also introduced us to authentic Ugandan culture. Her being there was a perfect example how Bernard only chooses the best peole to lead the tours.
Thank you again for an amazing experience and hope to see you again one day!
One of the best tours I've ever been on
It really surprises me how few reviews there are of TrueVine. I was sceptical at first because of this however after reaching out, Bernard had numerous video calls to discuss the ins and outs of the tour planning which was really helpful.
During the planning Bernard was so helpful. He costed multiple different itineraries and walked me through the pros and cons of each. If, like me, you think the tours in East Africa were rather expensive, its pretty much entirely the national park permits and fees (that go to wildlife conservation) so ask for a breakdown of you're unsure.
The trip itself was spectacular. We booked for ~5 nights and thought Bernard was so excellent that doubled out trip duration at the end of it. This now obviously meant that Bernard organised the rest of the trip on effectively zero notice and still delivered a tour that exceeded expectations.
Bernard truly went above and beyond like no other guide I've ever had. We rented some equipment in Kigali and Bernard even helped us liaise with the shop by calling them on our behalf to organise pick up and drop off. He is genuinely such a caring and attentive guide, not to mention we were crying with laughter at how great his stories were during the long driving days.
I don't usually book tours and prefer to travel at my own pace. In this instance I cannot imagine not having Bernard and his decades of experience in the region.
10/10
IT
Reliable, thoughtful, very professional tour operator - amazing experience!
We did an 11-day tour in Rwanda (with gorilla tracking in Uganda) with Bernard Mugisha and True Vine Safaris. Bernard was the best guide: pleasant, reliable, knowledgeable, ready to accommodate plans whenever possible according to our needs. Communication through WhatsApp was very easy and clear from the beginning; we asked him many times to change the itinerary as we could not decide what to focus on, and he was very quick in answering with suggestions of what best met our wishes. He showed high reliability and also provided good companionship during our trip, being present and discrete at the same time. The experiences we had in Rwanda were among the best of our lives. I 100% recommend booking with them!
