Safari365

4.7/5 – 23 Reviews

$5,379 to $8,948 pp (USD)

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The expert team at Safari365

The expert team at Safari365

Safari365

4.7/5  
(23 Reviews)
Offices In:
South Africa South Africa
Brazil Brazil
Size:
20-50 employees (Founded in 2005)
Member Of:
SATSA, Travel Smart Crew & SATIB Safe
Tour Types:
Custom mid-range tours that can start every day
Destinations:
Botswana BW
Kenya KE
Mauritius MU
Mozambique MZ
Namibia NA
Rwanda RW
Seychelles SC
South Africa ZA
Tanzania TZ
Uganda UG
Zambia ZM
Zimbabwe ZW
The expert team at Safari365

The expert team at Safari365

Based in Africa, we offer tailor-made and scheduled safaris with local knowledge from our expert travel team directly from a true destination specialist when planning an African safari. From Gorilla trekking, to the Serengeti, from Cape Town to the Okavango Delta. Safari365 started in 2005 and now specialises in tours to 15 different African and Indian Ocean Island countries. Head-office is based in Cape Town (South Africa), with a satellite office in Brazil.

Reviews23

Knowledgeable, Efficient, Friendly and Reliable, great service
5/5

We were a party of 4 visiting 3 different camps in Kenya. We opted for the higher level of accommodation etc. and were not disappointed. Not cheap but worth every cent. The camps themselves were very comfortable, carefully integrated into the natural surroundings with as little impact on the environment without sacrificing comfort. The food and service were excellent.

Game view was extraordinary with dedicated guides who were very knowledgeable and delightful company. We saw a vast array of animals and birds. A bush walk with our guide introduced us to the flora as well at close range.

Pick ups and transfers from all locations all went to plan and we felt we were in safe hands. This was not a "tour" as such just co-ordinated short stays. Different guides at each camp.

This is the 2nd trip Safari 365 have put together for us and it will not be our last. Amy answered all our questions (and there were many) with patience and efficiency.

Efficient, fast and dedicated service, with the customer's needs and wants at the forefront.
4/5

Communication from itinerary curation, booking, to pre, during and post tour have been consistent, prompt, and dedicated. I especially appreciate that the itinerary was what I've always wanted to experience in SA but wasn't able to based on the tours available. Namely, Safari, Shark cage diving and whale watching.

I managed to visit Zimbabwe, Victoria falls; Botswana, Chobe National Park; Kruger National Park, Simbavati Waterside; Cape Town, Table Mountain, Cape Point; Hermanus, Sharkcage diving and whale watching; Stellenbosch.

All airport and hotel transfers were prompt, fuss free and comfortable. Less the transfer from Hermanus to Stellenbosch, where the driver was inappropriate when he entered he hotel and waited at the lobby. Then proceeded to request to be tipped, and when given, remarked that it was insufficient.

All accommodations were top notch, especially at Zimbabwe, Victoria Falls (Victoria Falls Safari Club); Simbavati Waterside; Hermanus (Marine Hermanus); and Stellenbosch (The Hazendal Hotel). Classy, clean and comfortable, with amazing views and ambience. The service was exceptional and dedicatedly genuine, making guests feel at home in a foreign country.

All the catered meals at Victoria Falls Safari Club were tasty and done with passion, I especially enjoyed the thick and juicy beef steak. And the Vulture Culture lunch in Makuwa-Kuwa restaurant is a Must, the experience was like none other. We especially loved the multiple surprise animal visits near the accommodation and waterhole and appreciate the binoculars facing the waterhole. The large herds of buffaloes was such a magnificent sight!

Simbavati Waterside accommodation was fantastically luxurious and comfortable, the service was impeccable, especially the daily mixers made to order for each guest. The food was excellent and made with heart. And the snacks and beverages available for free was well stocked and of great selection. The view facing the waterside was unmatched, with a multitude of excellent animal views. From herds of elephants frolicking, taking a bath and being playful, to large herds of deer and antelope, family of giraffes, warthogs, meerkats, and wild dogs. The Safari covered All the Big 5 and Ugly 5 as well. The pace of activities of the itinerary was comfortable and eventful, allowing guests to rest and fully enjoy the great ambience, sights and sounds of the lodge, while ensuring we got the Safari experience.

The location of Marine Hermanus was excellent, right outside was the coastal walk with fantastic views of the ocean and we were able to see multiple whale sightings, and I actually caught one breaching while on shore! The restaurant selection along the entire stretch were also very enticing. Each meal had been value for money and delicious, special mention to Gelato Mania Hermanus, the quality and taste of the ice cream was very rich and marvelous, with a very affordable price point. Although for the Sharkcage diving and whale watching, I'd prefer for it to be of a longer duration and more private to get the most out of the entire experience.

The Hazendal Hotel landscape was breathtakingly beautiful, simply serene, relaxing and takes you into another reality. I would recommend guests to dine at The Deli instead of The Restaurant, as the price point is more affordable, food portions are filling and better tasting in my opinion. I especially enjoyed the chocolate and wine pairing, the quality of the chocolates were great and paired with tailored wine made the experience unique.

The experience at Victoria & Alfred wasn't too pleasant. From an unexpected change in hotel stay from the main hotel to the boutique hotel created some inconvenience. The boutique hotel, while unique, seemed less modern and more aged design which was not preferred. It also directly faced the waterfront, which at night, there was loud music blaring. Although it does allow guest to soak up the nightlife.

The let down was right after the first breakfast, where the staff incorrectly directed us to out tour guide. And the mix up incurred additional tour cost which would have been included in my tour package. This is where Safari 365 certainly shone through and provided excellent, consistent and prompt communication to rectify the situation. We received a complimentary pack from Safari 365 and the hotel provided a meal voucher, platter an wine as service recovery. And it was very apparent that after the hotel knew that we were guests of Safari 365, they treated us with dedicated regard. Also kudos to Safari 365 for having the network and resources to contact the errant Jarat Tours to have the unwarranted tour cost lowered by negating the vehicle rental.

Jarat Tour was felt to be unprofessional and unfeeling, as despite their tour guide having made the mistake by collecting incorrect guests and was later found to lack basic authentication procedures, she was money focused and soon revealed that she couldn't care less about us who were not her guests. A Big Lose for Jarat Tour here.

In addition to the above service recovery episode, another occurrence which Safari 365 came through was when I dropped my new waterproof digital camera into the sea while sharkcage diving. Safari 365 immediately contacted the sharkcage diving tour operator to request for an official memo to facilitate my insurance claim.

Overall, Safari 365 is highly recommended for tailored itineraries unique to your preferences and needs. And they provide assurance, support and genuine dedication. This trip had been on my bucket list and considered a once in a lifetime must experience. While there were mishaps, Safari 365's service dedication and recovery had made it good.

I look forward to more travel adventures with Safari 365!

Thumbs up to my pre-tour point of contact Andrew and for during and post tour, Frederik.

Frederik is knowledgeable and empathetic (he handled mishaps during the trip well).
5/5

Clive has helped in planning the whole itinerary from the beginning, and Frederik has always been there throughout the trip to answer any questions we have. Thank you, Frederik, for ensuring we had a good trip and assisting us swiftly when we needed any assistance. We had a great time exploring South Africa, and especially the safari adventure! Would recommend couples to use Safari 365 if they do not know where to start planning for their trip!

Trip of a lifetime!
5/5

The level of service we received from Safari 365 was fantastic. Emails and phone calls were always returned promptly. The travel advice was very helpful and the staff were lovely. The safari that we went on was out of this world and exactly what we requested. Safari 365 really delivered for us.

Incredible from Start to Finish
5/5

Our 10-day tour to Tanzania and Zanzibar with Safari365 was absolutely phenomenal! From the moment we reached out, the level of service and attention to detail provided by our consultant was unmatched. She listened intently to what we wanted and went above and beyond to tailor the entire tour to our preferences, making sure every aspect of the trip was perfect.

The accommodations selected were exactly what we were looking for, and the itinerary was a wonderful blend of adventure, relaxation, and cultural immersion. Each location we visited offered unique experiences.

Our consultant was knowledgeable and incredibly responsive and thoughtful, checking in with us during the trip to ensure everything was meeting our expectations. It was clear that they genuinely cared about making our experience memorable.

The highlight of our trip was the Serengeti safari, where we witnessed the breathtaking wildlife and scenic landscapes.

Thanks to Safari365, our journey was hassle-free and filled with unforgettable moments. It was truly a trip of a lifetime, and we couldn't have asked for a better travel company to guide us through it. We highly recommend Safari365 to anyone looking for a personalized and deeply engaging travel experience in Africa!

Other Safaris & Tours41  – Offered by Safari365

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Disclaimer

  • This tour is offered by Safari365, not SafariBookings.
  • This operator reserves the right to change rates advertised on SafariBookings.
  • If you request changes to this tour, the advertised rates will likely change.
  • Rates include a fixed budget for flights during this tour. If flights cost more, your quote will reflect this.
  • The exact order, contents and rates of this tour are subject to availability.
  • If an accommodation is fully booked, the operator will suggest a comparable alternative.
  • This tour is subject to the terms & conditions of Safari365.