This Tour Is Offered By
Top Cream Tours and Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2013)
- Member Of:
- KWS, Magical Kenya & TRA
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
-
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Top Cream Safaris is the destination management company(DMC) boasting ourselves with mind blowing adventure in Kenya,Tanzania,Uganda,Rwanda,Ethiopia and victoria falls.We have a team of dedicated and professional staff with vast experiences in safari products on these destinations. We offer services ranging from airport transfers,hotel bookings,wildlife safaris,beach safaris,mount Kenya and Kilimanjaro trekking, air packages,ornithological safaris,honeymoon safaris and incentive/conferences.
Reviews62
DE
really friendly, great experience
we had a really good safari experience! our driver was very friendly, and made us see every possible kind of animal in Masai Mara and lake Nakuru. also the accommodation was very good for a low budget tour. thank you very much, I would definitely recommend this safari operator.
RO
Good communication, hassle free trip
We chose a 7 day safari which Erasturi very quickly put togheter. We had a few things we knew we wanted to see, so he made sure to include them. All communication was done via email and it all went perfect! No delay, Erastus answered all our questions.
We opted for a private safari with medium accommodation in Amboseli, Naivash, Nakuru, Masai Mars. So it was quite expensive (but still one of the best offers we received). Accommodation was in resort, with one exception. But i think there is quite a lot of flexibility if you are looking for something in particular. We didn’t.
Our driver, Sam, was nice, always on time, and good company! He drove safely on the roads and in the parks and really did his best to cover enough ground for us to see as many animals as we can!
All in all I would recomend Top Cream Safari. They did everything they said they would. I found them online so I want to write this review because i would recommend them and i would also go with them again, if i returned in Kenya
IT
Simply perfect. Good prices and high quality.
We saw every possible animal, the Big Five and more… The Guide (Samuel) was very kind and professional, and he knew very well Nakuru and Masai Mara. The food and the accomodation in hotel and camp were excellent, too. Five stars!
US
Good Experience, clear communicator
I really want to leave a five stars review for Top Cream Safaris and his crew, but the experience left me with a bittersweet taste in my mouth.
We had three days in Masai Mara, and while the experience was amazing, the driver—despite having a limited English vocabulary—was good. There was a questionable pit stop at a wholesale gift shop that made us wonder about the legitimacy of his intentions, as we later found out that we had significantly overpaid for some items to bring home to our dears. However, Top Cream was helpful in accommodating a last-minute change in our dates due to a miscalculation on my part. In terms of service, I would give them five stars.
The problem arose even before the trip started. I had never gone on a safari before, and I assumed it would be in a Jeep. Initially, the very first estimate sent to us did mention a van, but I hadn’t noticed it. When we received the final quote and signed off on it, the type of vehicle line item was removed. So, it was surprising to see a van outside the hotel instead of a Jeep on the morning of the trip. When I called to inquire, they mentioned that the initial estimate included a van as a line item. Genuine mistake perhaps, but it’s a detail worth noticing since we were fairly surprised.
In short, if I were you, I would make sure to clarify what type of vehicle is included in your estimate if it’s not mentioned explicitly. Request this information to avoid surprises like we experienced.
IN
Great experience all through
We got in touch with Erastus 6 months before our trip. He gave us an excellent itinerary based on our conversation. We had asked for a budget safari for 6 days. We checked the accommodation and weren't happy with a few options. He gave us revised options and an updated price. When we landed in Kenya, his vehicle picked us up on time for the safari. Our driver Clinton, was excellent. The whole trip passed off without any glitch! The hotels were very good and worth the money we paid. Stay at one hotel wasn't good. We called up Erastus and we were in a better hotel within 90 minutes. Great customer service! Would recommend Top Cream to everyone.
