RU
20-35 years of age | Experience level: first safari
Unforgettable Safari (with big five!)
We looked into 10 (!) different Safari Tout companies while researching the vacation of a lifetime. Beacon Safaris proved to be the best fit for us with flexible budget and the true ability to customize every step of the itinerery.
We were very satisfied with the level of service and communication Beacon Safaris. All our questions were answered quickly and sensibly. Robert is the best! :)
We were on 4 days (private) trip in Masai Mara NR, Lake Naivasha NP and Lake Nakuru NP, but we saw big five on our first full day game drive!
An abundance of wildlife and stunning landscapes made the experience unforgettable! We learnt so much about the country and wildlife.
There were absolutely no surprises on the trip. The accomondations were fabulous (Sopa Lodges). The van was in perfect condition. Off-road overcame perfectly!
Eric, our guide, was very knowledgeable, friendly and eager to please. The ones who were always late were us, but he was always in a good mood :) He also treated our son very well (5 y.o). We didn't need to worry about anything so we could focus on the wonder all around us. Many thanks to him! And i highly recommend him as a guide for all travelers.
We are so grateful to Beacon Safaris for making this dream come true for our family!
Highly recommend the experience provided by BS to anyone planning a Safari trip to Kenya!
ASANTE SANA!
NG
20-35 years of age | Experience level: 2-5 safaris
Good service and great hospitality
I was amazed by the services I got on the tour, good lodging and above all the guys were friendly and did a lot to have me satisfied. There sole priority was want I wanted and my satisfaction . every thing was what I hoped for.
35-50 years of age | Experience level: 2-5 safaris
The worst experience of my life
I don’t recommend this agency at all. I work in tourism and travelled around the world and never in my life I got such a bad experience. Seth Vicent the one who sold us the package Safari Kenia and Tanzania just Cheat on us with many lies regarding our tour. He was not paying the entrance at the parks, accommodations were never the ones we agreed and the last day we couldn’t check out of the hotel because he didn’t pay it. We paid everything in advance. We were having such a bad time. He was all the time aware of that but he didn’t fix it he was just playing with us telling that he will refund the services that we paid for and we never get. Now we are dealing with the police and embassy for some justice , and also because this type of no -professionals are not good for a country neither for tourists that want to enjoy.
IT
20-35 years of age | Experience level: first safari
Selous Game Reserve,3 days
Fast communication.
Good service.
the tour respected the program and the expectations are met.
the driver and the guide were kind, punctual and very helpful.
NL
65+ years of age | Experience level: 2-5 safaris
Reliable, excellent staff
I can be short: excellent in every way !!!
It was our second safari with this company and again: top !!!
Direct and personal contact, they say what they do and they do what they say !
Very good staff
We sure can recommand Flash Safaris and Fotography !!
CA
Experience level: 2-5 safaris
We had a wonderful time in Tanzania
Thanks so much, we're very sad to be back! we had such an amazing trip and everything went smoothly thanks Zepisa African safaris for excellent itinerary and info pack you put together for us! thanks again for everything, we will definitely be recommending you and coming back to you for our next trip to Tanzania.
US
35-50 years of age
i loved being there
Last month I went on a safari booked through Safarihub and it was fantastic! It was an incredible trip that we'll remember for a lifetime. All of our guides were extremely knowledgeable and professionals, our lodges, hotels and camps were amazing,
everything was quite perfect :)
RU
20-35 years of age | Experience level: first safari
Tanzania is Amazing
Very nice people in Tanzania, hakuna matata is the word of hope, We did safari in July me and my 2 friends who were couple.
We visited Tarangire, Ngorongoro Crater and the endless Serengeti in just eight days, i enjoyed the tour with the knowledgeable guide knows every animals and birds. We had a chance to see wildebeest migration in Serengeti as well as all big five animals in Ngorongoro Crater.
Wild Secret Safaris did great in accommodation suggestion, safari route was very healthy.
Thank you Wild Secret Safari team.
PL
Beautiful country and very bad people
This is a formal complaint concerning the service provided by Waterlime Mobile Safaris during my trip "6 Days of Moremi Game Reserve" which took place between 29.August - 3 September (programme provided by the organiser of the safari).
The service performed by Waterlime Mobile Safaris employees selected by Ms Mosa: Frank and Katee was below proper standards and did not meet my expectations at all.
The most serious was that they: Katee and Frank lied to us telling that we cannot reach Xakanaka because the road was flooded by the Okavango, and without our consent they changed the programme of the 4th day of the trip and drove us to the south end of Moremi, 1.5 h from Maun.
Other offences in service include:
I. Waterlime Mobile Safaris guide/driver Frank:
1. Offered me to spend nights with me in my tent (“either me or Katee can sleep with you”) which I consider as personal offence. He never apologized for this.
2. As our guide, he never informed us about daily plans and never gave us any information about the area or animals we saw on the way and -in fact- was very bad at tracking them. I personally learnt more during 1 hour mokoro safari from a contracted guide than during the whole trip from our guide Frank
3. Instead of driving along the paths for vehicles in the National Park, Frank drove across the bush chasing animals, including a female elephant with a baby causing stress to me and the animals
4. Repeatedly refused me to use his telephone to call either Ms Mosa from Waterlime Mobile Safaris or my Botswanan friend from Maun when I needed contact, consultation and support (I offered to pay for the calls). Since our mobiles did not work at all we were totally dependent on their good will and cooperation. It did not take place.
5. Was arrogant and aggressive towards us. For example:
-When I asked if we were going to the camp because it was getting late, his reaction was: “who do you think you are to tell me what to do”
-Almost always he did not answer any questions and did what he wanted to do. Even in situations when me and my companions were asking him eg. to stop the car.
II. Waterlime Mobile Safaris guide/cook Katee:
6. During two last days of the trip, he did not provide us with proper food. On day 5 of the trip, for breakfast we got rice and a slice of beef, no lunch at all, and in the evening spaghetti with potatoes, onion and carrots. On the last day of the trip we only got black coffee for breakfast.
7. He refused to give us fresh water and insisted that we drink the plastic smelling water which was bought 6 days ago. He also refused to make fire on the last night saying that he had no more money left for buying wood. I had to give them some money to buy us water and/or wood.
When communicating with Ms Mosa from Waterlime Mobile Safaris they never spoke English so we did not know what they were telling to Ms Mosa and could not react.
My request sent to Ms Mosa from Waterlime Mobile Safaris to compensate financially such bad service was never answered.
Sincerely yours, Danuta
FR
20-35 years of age | Experience level: first safari
Amazing trip
All was pretty perfect. The nature and the wildlife in Tanzania is wonderful. There are no too more tourist in camp and reserve, we advice this destination to anyone who is in love with this kind of trip !