US
20-35 years of age | Experience level: first safari
Trip of a lifetime!
This was our first visit to South Africa as a couple. Our trip took us from rural untouched beaches in the eastern cape to an unforgettable camping experience within The famous Addo Elephant park. We also enjoyed the upmarket holiday spots of Plettenberg bay and then along the garden route down to Magical Cape Town. Benjamin shared an informative history of South Africa as we travelled, and we had incredible sightings of lion in Addo who had just finished eating a meal of Zebra. He was calm and collected traveling on epic roads and over mountain passes and even helped us catch our first fish. It felt personal and tailored to exactly what we wanted.. plus we laughed a lot!! Thanks to Siya Phambile, this was a trip we will remember forever!
US
50-65 years of age | Experience level: 2-5 safaris
Do not trust this company!
Do not trust this company with your money. I paid them my deposit in early March. A week later, their website and cell phone number were terminated due to lack of payment. When I finally
heard from them again, I asked that my deposit be refunded. At the end of March, they agreed and stated that a wire had been sent, but that never happened. There have been several emails sent to me with stories as to why I have not yet been refunded. To date, I have not received my money back.
EC
65+ years of age | Experience level: first safari
Totally Best Safari Experience
I found Marianne Birrell Safaris through an extensive research of a dozen companies. Based on other reviews, and a query to Marianne, I selected her company to organize our safaris. I can proudly say that the choice was one of the best decisions I ever made. She developed a program that exceeded our wildest dreams.
Marianne started the process with a series of questions designed to help her determine what we wanted to do. It worked beyond our imagination. We ended up with safaris in three different environments and a visit to Victoria Falls. We conducted safaris on a private game reserve in Sabi Sand, South Africa that allowed us to go off road and get within a few feet of animals to include big cats; a combination river cruise and land drives with in Chobe, Botswana; and a completely immersed in nature experience in the Okavango Delta, Botswana. In all cases, lodging at the camps was first rate, the services of each completely satisfactory (reviews written 13 and 14 May in Trip Advisor on each). In all cases, the coordination to get us from each location to the next was nearly flawless. We had a minor hiccup on one occasion, through no fault of her own, but Marianne jumped on it right away even while on a short holiday to get it resolved.
Marianne also patiently fielded hundreds of our questions so completely that we ran into no surprises during our 3 1/2 weeks in Africa. The information sheets she provided were also critical to our preparation. Bottom line, we were completely prepared for the safaris.
Her efforts did not end with just the safaris. We spent our first week in the Cape Town region. She arranged a terrific guest house and tours of two wineries for us along with providing a large number of tips on what to see and do in the region. Lastly, she arranged a guest house for us on returning back to Johannesburg before flying back home.
In essence, Marianne organized a vacation of a lifetime to near perfection. I would not hesitate to give anyone our strongest recommendation to use Marianne to plan and organize safaris in the southern parts of Africa.
I like it and enjoyed a Lot
‘’Top Notch All Around!”
My first time to african safari trip and what a wonderful experience it was! Keddy was patient and responsive to emails. Competitive price. Top notch service all around from accomodation to vehicle to unlimited cold drinks. We stayed at the beautiful Burudika Manyara Wildlife Lodge in Manyara. Make sure you go to the lake and see thousands of pink flamingos. The Acacia Tented Camp is very nice and comfortable. We heard the lion roar in the middle of the night, very special. In Ndutu we encountered mother cheetah with her four cubs. Wow. Our driver, Beatus is highly knowledgeable, a real good driver and has an eagle eye to spot the animals. All in all, a once in a lifetime experience. Thanks, Keddy and team for making it so memorable!
US
35-50 years of age | Experience level: over 5 safaris
Professional and Perfect Service Time and Time Again
We have been running climbing trips to Kilimanjaro along with safaris for close to 7 years with Snow Africa Adventures and the level of service is certainly nothing but excellent. The mountain guides, cooks, porters and safari guides have always been out going, courteous and have shown nothing but the utmost level of respect and professionalism. I have personally been working with Florent and his team for many years and the level of service, care and attention to detail is what keeps us tied to Snow Africa Adventures. This most recent trip I had the chance to bring my friends and family along and it was such a pleasure to be working again with Florent and many of the same faces as years past. The team is very well organized, always attentive to the needs of the group and have plenty of years of experience to draw from whether its on the mountain or on a safari. I cannot recommend enough the level of luxury, care and quality of service one will receive with Snow Africa Adventures. If you are looking for a custom trip that feels intimate and has all the comforts that one would need on the mountain, safari or beach then look no further than Snow Africa Adventures.
CN
35-50 years of age | Experience level: first safari
nice and experience employee
Mr Maurice is nice and experience manager, he reply the email in time, and arrange the transport is available.
We are very happy.
BE
50-65 years of age | Experience level: 2-5 safaris
Great service, very nice crew, wonderful safari and memories to last a lifetime
We had a great time with Tony, the driver/guide en Enock the cook. Tony had excellent knowledge of the animals (including birds), about Tanzania, about the Masaai people, and was very correct and respectful of nature and wildlife (which we found very important). Enock was a very sweet man, who made us breakfast, lunch and diner. We have two vegetarians in our family, and he took very good care of all of us. Joseph was very helpful with the planning, very fast en easy communication and very flexible. It was a great experience. We recommend camping, because it made the experience very intense!
KW
20-35 years of age | Experience level: first safari
Look For Somewhere Else !!!!!!!!!
When my flight arrived at 10:30am driver wasn't there I waited 2 hours for him to arrive. And the driver wasn't my actual tour guide he is a tour guide for another group. His excuse for arriving late that his car was damaged, but in the end I found out he was lying and my actual tour guide made a deal with this other tour guide (Who will pick another group that I don't know) to go to the airport to pick me up because I was solo. And because of that he arrived late cause the other group's flight arrival is at 1:00pm. My trip plan is private tour which means driver must to pick me up alone without other group!!!!!!!!!!! And to top all that the car was in super bad condition. To sum up this company is a so unorganized, very old vehicles, don't care about customer satisfaction, and do whatever they want to do without even asking beforehand if I agree or not. Please avoid so that you will not end up with similar experience or even worse.
Travelling through Africa
I met Barack whilst touring through the amazing countries of Africa. I don't know what we would have done without him particularly at the border crossings. He made it look so effortless and handled it all with ease. He was so friendly and polite and always had a smile on his face. It was obvious he loves his job and seeing tourists discover his beautiful homeland. He took us to markets and restaurants and always looked after us. Thank you Barack, I hope to see you again soon!
IT
35-50 years of age | Experience level: over 5 safaris
It was an amazing experience in Maasai Mara and Tsavo so well organized with a professional guide
Fede is a professional guide well experienced and so expert. Comunication before and during the safari was clear and accurate. Everything was perfect with the transport from the airport and during the transfers along Kenya. The safari was a authentic experience inside Kenyan culture and wildlife nature. Accomodations were so nice. He is a passionate guy and he has a great knowledge about wild animals. He speaks also a perfect Italian.