FR
20-35 years of age | Experience level: 2-5 safaris
Great discovery of the wonders of Kenya in a 6 days / 5 nights budget safari
Reactive and reliable communication with Peter, a great help to organize our safari.
ES
35-50 years of age | Experience level: first safari
Great for a first time family safari combined with other activities
We had a great family holiday with our 2 teenagers. Loved the experience of travelling on road through Kenyan towns with our guide David who worked tirelessly to ensure we had a good time and could fit in as much game viewing as possible. The van (which we had for ourselves only) was well maintained with comfy seats which helps on the very bumpy approach road to Masai Mara. David even washed the windows in the evening to ensure we had good viewing the next day. A really nice touch! Accomodations good (although if returning I would try to stay inside Mara not on the outside, but with 4 of us we were working to a budget) , and the company promptly changed it where it did not match the description in our intenary. Our cook Moses produced good meals and breakfast was much more ample than expected . Fresh eggs or pancakes (or both) every day! We loved Lake Nakuru, so scenic, we hadn't been sure whether to include this but so glad we did. We saw lions, and a rhino cross right in front of us, aswell as heaps of beautiful birds, and monkeys in the trees. Masai Mara a little busy at that time of year, but wow , we saw a pride of 12 lions along with cheetah munching its recent conquest. We also saw zebra and wilderbeest crossing the Mara river. We loved Elsamere at Lake Naivasha, go there if you can, to stay or just for a visit and tea on the lawn. Wonderful service and beautiful spot. We also enjoyed Green Crater lake walk and lunch right on the very peaceful lake at the end. Great value for money with this company and we would definitely use them again if we return on safari.
US
50-65 years of age | Experience level: over 5 safaris
Layed back and flexible with some unforgettable experiences.
SP was very comfortable and down to earth. There could be a little polishing up of some of the details-like being a little more timely, and expanding the menu, but the lodgings overall were wonderful, with some incredible, remote, and gorgeous settings. And Benjamin was a great guide on the safari parts- patient and knowledgeable- while other drivers were racing by he was seeing the birds, trees and hidden animals.
SA
35-50 years of age | Experience level: first safari
Great safari experience because of Cosmos, our driver and guide!
Service: Great car, great driver and guide "Cosmos". He is the best! Ask for HIM!!
Accommodation: Bare Basic camping (toilets were dirty, but were cleaned after complaining.)
Safari: As good as it gets
Food: Good
A great destination for a day-trip from Nairobi, if only for a visit to the gorge.
A local friend of a friend drove us to the park; the traffic was very slow on the day so we didn't get much time to go around, but the walk in the gorge was well worth it. It demanded some scrambling on rocks and the local ranger was really good at keeping us safe. Walking between the gorge walls with volcanic glass on the ground was quite an experience, so were the hot springs seeping from the rock. We did not get to see much wildlife except vervet monkeys and some giraffe but friends who visited the day before saw baboons and more.
AE
20-35 years of age | Experience level: first safari
Best Vacation well organized company
This trip to the East Africa was my 1st experience with Wildlife ever. Magical Retreat and Pamela were very professional but also kept the promise of giving the best quality agreed upon. It was due to the mere trust we had in each other that's how I had booked a 6Day tour for African Game drive with complimentary African Bumpy massage. We wanted a luxury trip which it was as well as had been offered good driver from Nairobi and back. Our guide and driver Livingstone Msagha was very good in sighting animals and very patient as a person. His pateince paid off as we could see the Great Migration at Maasai Mara, as he insisted to remain there for 2-3hours. Kudos to his hardwork to drive us around on such unpaved roads of safari.
I only wish if I had got better stay instead of Sopa Loadge - Maasai Mara like I was offered in Sweetwaters (Serena Camp) and Lake Nakuru - Sopa Lodge. The Maasai Mara Sopa Lodge was bit disappointment Old and after seeing the other property it dint seem as Luxury (not worth at all) . Even at Nairobi Airport I wish Pamela had few SIM card for the client during their stay to reduce the hassle of waiting at airport. We ended up buying Airtel, it had pathetic service in the Rift valley and being local there they should know better 'SafariCom' had better coverage.
The Ballon ride experience was incredible, thanks to the weather and so was the Thomson Waterfall & Lake Naivasha's (huge freshwater Lake) Boat ride as suggested by Pamela. Worth it !
Overall the safari was Awe-inspiring and it was all because of the Magical retreats & adventures Tours team work.
50-65 years of age | Experience level: first safari
Very good and efficient service
We booked a a safari to the Masi Mara with holiday dealers, staying at the Mara Explorer camp and they provided a personal guide for the three days, he was called Wilson and was excellent.
Holiday dealers provided good and fast service through the booking process and in the run up to the safari.
35-50 years of age | Experience level: over 5 safaris
Exceptional Service
Having used Ngurumah Tours & Travel over the past few years for my personal and Company travels to Uganda and within the Country (Kenya), I have not been disappointed with the professionalism of their team. I was very impressed by the manner and promptness with which they handled my complaint in regard to the service which we got Enashipai Lodge, which Ngurumah had booked for us on 3rd - 6th September 2017. Special thanks to Isaac, Elvia and your team members!
IE
20-35 years of age | Experience level: first safari
Great time
Everything was good bar 4&4 safari car which wasn't 100% working :) a little mistake with our hotel. They notice different hotel were we where staying so our pick up was delate. Very nice safari driver. Thank you for good safari .
Travelling through Africa
I met Barack whilst touring through the amazing countries of Africa. I don't know what we would have done without him particularly at the border crossings. He made it look so effortless and handled it all with ease. He was so friendly and polite and always had a smile on his face. It was obvious he loves his job and seeing tourists discover his beautiful homeland. He took us to markets and restaurants and always looked after us. Thank you Barack, I hope to see you again soon!