SE
20-35 years of age | Experience level: 2-5 safaris
Outstanding! Attention to detail and customer service was a cut above the rest.
Our 4-day Kruger safari was truly the trip of a lifetime! From incredible wildlife sightings to the seamless organization by the team, every moment was perfect. Our guide's knowledge and passion made the experience so special. We couldn’t have asked for a better introduction to the bush!
PL
50-65 years of age | Experience level: first safari
100% satisfaction
We went on a one day Safari which was an excellent experience. No problems with communication or service.The driver, Bakary, was friendly, helpful and professional. We could admire the beauty of savanna and its animals. Highly recommend!
EG
35-50 years of age | Experience level: first safari
Kheshi Tours demonstrated professionalism, ensuring fot us perfectly planned holidays
I couldn’t be more satisfied with the service provided by this Keshi Tours. From the very beginning, they were responsive to our requests and adapted the programme including our ideas for activities. Everything was well organized, with seamless coordination throughout the safari. The hotels/lodged proposed wery conftable and clean, and offered excellent food. Thanks to the professionalism and care of our driver/guide - David, the entire experience was stress-free and truly enjoyable. David, knows the parks we visited in and out, he made all the efforts for us to get the most of the game rides and to see all possible animals. He was open to our questions ranging from nature to Kenya's history and economy. I would highly recommend them to anyone looking for safari.
BE
50-65 years of age | Experience level: 2-5 safaris
Professionalism and excellent value for money
We went on a safari day in Nyerere National Park. It was a great success thanks to our guide Martin and our driver who did everything to show us as much as possible. We were able to see many animals quite closely and safely. I highly recommend this organization.
CA
50-65 years of age | Experience level: first safari
Easy to deal with for booking, provided us with a very experienced guide and great accommodations
I appreciated the ease of booking our tour. We had a group of six and all of our questions were answered in a timely manner. Our guide Gerry was excellent - very experienced with the parks and all of the animals and birds. The communication between guides to share locations of animals was great - we got way closer to animals than I ever imagined and saw so much! He was happy to answer all of our questions along the way
There was a significant amount of driving on rough roads - no complaint, just something to be aware of.
Accommodations and staff were great too! Food was an issue for me with a vegan and gf diet. When we booked, I was assured that my requirements would be shared in advance, but the lodges seemed surprised when I informed them at arrival. I was glad I packed protein bars to supplement.
Overall, an amazing experience and happy to have had it with Savannah Explorers!
20-35 years of age | Experience level: over 5 safaris
They are very good..l did a last minute booking to Tsavo and they made it so easy, best experience.
They are very reliable, prompt, well curated itinerary that made us enjoy our vacation. I highly recommend them.
They kept checking up on us during our stay.
NO
50-65 years of age | Experience level: 2-5 safaris
Great Experience, helpful staff.
We booked our safari with wildplus escapade online and we're pleased to get a very prompt reply from Esther. She was very good at organizing the whole trip and tried her best to give us a great experience! Overall the safari experience was great we thoroughly enjoyed it and saw all we wanted to see including the big 5. We also stayed at Diani beach that Esther organized for us, beautiful beach holiday.
65+ years of age | Experience level: over 5 safaris
This tour operator cannot be trusted!
I had travelled 6 times with Right Choice since 2021 and always had exceptional service. However, on our trip in November 2025, my companion was asked by the owner if she would pay for Amboseli park fees as he had been unwell and it was Sunday! As I trusted him completely, I assured her that he would pay her back the following day as he promised. This did not happen! No reimbursement has been forthcoming and my companion is owed the equivalent of £490. Also, we had paid for 3 internal flights but only 1 materialised. Two were "unavailable" so we had to travel by road. We are now owed refunds for the flights we didn't have but, unsurprisingly after our experience with the park fees, no money has been received and now our emails are being ignored. What shabby treatment of a loyal regular client by retaining a significant sum of money to which Right Choice's owner is not entitled.
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IT
35-50 years of age | Experience level: over 5 safaris
beautiful trip
Our trip was wonderful. We stayed at the Tremisana Lodge, a clean and lovely place. But the real value of this place is the people, always smiling, in a family atmosphere. We even found a little gift at Christmas dinner.
Thank you for giving my family a Christmas full of kindness.
DE
35-50 years of age | Experience level: 2-5 safaris
Well organized, very friendly and extraordinary helpful - highly recommended 5 days trip
We had an excellent experience with The Shuttle Hospitality during our private five days trip in Uganda and can wholeheartedly recommend them.
From the very first contact with the owner of the company Bob the communication was clear, very fast, and professional - even of the short timing of the booking he made everything possible. Our itinerary of "only" five days was as we wished packed with different activities and different places. This help us to see even in a very short time a lot of Uganda and the beauty of it (nature, people/culture and wildlife).
The quality of the "on-ground" organization was also perfect. Transfers were always on time, the vehicle was comfortable and well maintained, and we always felt safe – even on long drives. Our guide Francis was not only very experienced and knowledgeable about the country, wildlife, and local culture, well connected to other people/guides but also genuinely friendly and attentive. He adapted the pace to our needs and made sure we felt comfortable at all times. He might be also one of the fasted drivers in Uganda (no reckless driving) which was the reason why we had the possability to do a lot of activities in a very short time.
Highlights like Bwindi Impenetrable National Park (gorilla trekking & batwa trail), Queen Elizabeth National Park (Safari & boat ride), Kibale Forest (chimpanzee trekking & community walk), and Lake Bunyonyi were seamlessly connected, without unnecessary repetition. During the two game drives helped Francis network and his knowledge of the places to see three times a leopard, (the treeclimbing) lion(s) and other wildlife. Accommodations were well chosen, clean, and beautifully/nearly located, often with great views.
We also appreciated how transparent and honest The Shuttle Hospitality was – no overpromising, no hidden costs, and realistic advice about what is worth doing and what isn’t. This made the entire trip feel very trustworthy and relaxed.
Overall, The Shuttle Hospitality delivered a highly professional yet personal travel experience, and we would not hesitate to book with them again or recommend them to anyone planning a trip to Uganda or the region.
Thank you for an unforgettable journey!
